JCPenney Salon

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February 2022

I booked an appointment for a boys clipper cut service. It took me to the option to choose a specific stylist. Her bio said "Brook a licensed cosmotologist with over 25 years of experience. She specializes in natural ethnic hair". So I chose this young woman, the latest availability she had was 1:30pm, I pulled my son from school an hour early because he really needed this service. Get to the salon and the stylist looked at my son and said she doesn't do little boys hair. The person who escorted him there calls me with this information. I call the salon and express my concerns, the First Lady who answered understood my frustration. The stylist who we booked... read full review

April 2020

Carmen was my stylist. She cut my hair too. Very personable and professional. She was not afraid to work with my 4b hair. I'm scheduled for color next week. I've finally found my stylist. Thank you Carmen!

January 2020

I won't shop there anymore. I bought currtains online. I changed my address in the app and made it the default address because I had moved. It was shipped to the old address anyway. I called immediately and they said they couldn't do anything until it had a tracking number. Two days later it had a tracking number but still couldn't do anything because it hadn't been picked up by UPS. They said they couldn't fix the address, that I had to go on the UPS app once they picked it up and pay the extra five dollars to change the address. I told them the mistake was on their end and that they should fix it but they said they don't do that anymore.... read full review

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Best Pros in North Wales,

300 Montgomery Mall, North Wales

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