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New Patient first visit. Scheduling of appointment was little tough getting an early visit this is definitely due to Houser Newman being such a great Vision Center. When arrive for appointment treated perfectly by front staff. Then called back and treated and taken care of exactly how you would want to be taken care of. All kindness and professionalism. Then seen by Dr. Pastier. This is experience was far above and beyond. She was very professional, kind and dedicated to the eye exam. After exam 100% explained everything and was all about my health and wellbeing of the eyes. Then go to check out and received the same professional treatment. Now time for new glasses and that team truly enjoyed their work and received outstanding service. Thank you for being an amazing team.
I have been seeing Dr. Newton for 16 years. He is an incredible dentist. Before coming to his practice I always had extreme anxiety about seeing the dentist. However, Dr. Newton and his staff go out of their way to make you feel comfortable and at home. Appointments don’t even feel like you are seeing your dentist. It’s like you are visiting extended family. At the same time, he is very skilled and thorough in providing you with the best practices in modern dentistry to ensure a healthy smile!!!
He comes and cleans my coal stoker every year before winter and he's been fantastic.
My experience with K-9 is always so wonderful. My dogs always smell so great and look great! They always love my dogs as if they were their own dogs! We love K9 Bath & Body.
My mother was a memory care resident at Maple Shade Meadows for two years until she passed this spring. I honestly cannot say enough good things about the care she received. She was not a number...she was family, which was quite evident when each staff member went to say their goodbyes to her with tears in their eyes as she laid in a comatose actively dying. Even before she lost consciousness, they all visited, and she received the most loving care. I found this to be true all during her stay there. The day before my mother passed, I sat vigil with my mom for 14 hours. I didn't even ask for anything, and a cart of numerous snacks and drinks arrived for me as well as a comfy lounge chair in the event I wanted to stay the night. The staff was friendly and would engage in conversation with me telling me stories about their special moments with my mom. In addition, Family Pillars hospice was top notch as well. Our family always felt well supported as my mom declined, and my mom was always well cared for. I wish I knew about them four years before. I have to say Maple Shade Meadows was her home, and the staff loved her like family. I am so happy she took her last breath there. Highly recommend! I also want to point out that staff was regularly rotated between assisted living and memory care, so everybody knew her and also the staff was less apt to be burnt out that way. It made a lot of difference to feel confident about their skills especially handling a dementia patient. I also found no issues with communication. I believe it is the family's responsibility to be an advocate for their loved one in care. I, being my mom's guardian, always asked questions, and I was always given a solid report. At times, I didn't even need to ask. If there was anything of concern, they were always in immediate communication with me. They are very friendly people there who care a lot!
