About Apria Healthcare
Apria Healthcare is a provider of home respiratory services and medical equipment, including oxygen therapy, sleep apnea treatment, and negative pressure wound therapy. With over 300 locations across the United States, they serve more than 1.8 million patients each year. Recently, a customer noted that they were reliant on the manual and video instructions for setting up their equipment, which led to some initial challenges, particularly with air flow. They discovered that using a face mask instead of a nasal mask helped resolve their difficulties with breathing. Another customer, who just started with Apria Healthcare, appreciated the helpful and knowledgeable staff, contrasting their positive experience with a previous company. Overall, Apria Healthcare provides essential medical equipment and services, and while they have friendly customer service, there is still room for improvement in initial setup assistance.
Steve Werner is the king of Customer Service! DME Specialist!!! Always takes care of us in a timely fashion. Thank you to Apria in Mountville for your candor & understanding. A+++++++++++++++
Douglas Alan Kirk / Lebanon, Pennsylvania
So far so good. I just started with Apria for my O2 needs. Their rep., David, came out to the house and delivered the equipment. He thoroughly explained how to use it. He was patient, kind, and professional. The office also called me several days later to see how I was doing and if I had any problems or questions. I'm hoping this level of care continues. Thanks Apria!
I was very pleased with this company. They were very prompt at calling me after my doctor sent them my prescription and my supplies were mailed to me in a timely manner. So glad my insurance referred me to them.