Serenity Spa & Massage is highly praised for its excellent massage services and friendly staff. Many customers have noted the thoroughness and professionalism of the massage therapists, particularly highlighting the masterful techniques of Sara in Ashiatsu and the kindness of Julie. The spa is known for its thoughtful customer service, with one reviewer sharing a touching experience where the staff waived a cancellation fee during a family emergency. Visitors are reminded to bring cash for tips, as card tips may not be preferred.
Recently, clients have expressed their delight, stating that they left feeling more relaxed than ever before. The staff is described as very kind and courteous, with many noting that the massages are phenomenal, surpassing even chiropractic treatments. The spa is also recognized for being accommodating, clean, professional, and relaxing, with last-minute appointments readily available, like the one-hour couples massage that left guests feeling incredible. Attentive and focused therapists ensure that clients' needs are prioritized, making Serenity Spa & Massage a welcoming place with a commitment to quality and compassion.
I am a regular customer and am always happy with my service but this Valentine’s Day Serenity Spa really made a lasting impression! Not only did they squeeze us in while being fully booked when I called the day before Valentine’s, they created a comfortable and memorable experience for my two children (8 & 14 yrs old). Our gift to our kids was their very first massage and they absolutely LOVED the entire experience. The owner showed them to their room and explained the process in a way they could understand, the therapists were gentle and encouraged the kids to communicate what they liked and didn’t like for the best experience possible. They also allowed me to stay in the room so my children would not be nervous. All in all a 5 star experience, our entire family looks forward to returning very soon!
Feb 2025
5.0★★★★★
I am a regular customer and am always happy with my service but this Valentine’s Day Serenity Spa really made a lasting impression! Not only did they squeeze us in while being fully booked when I called the day before Valentine’s, they created a comfortable and memorable experience for my two children (8 & 14 yrs old). Our gift to our kids was their very first massage and they absolutely LOVED the entire experience. The owner showed them to their room and explained the process in a way they could understand, the therapists were gentle and encouraged the kids to communicate what they liked and didn’t like for the best experience possible. They also allowed me to stay in the room so my children would not be nervous. All in all a 5 star experience, our entire family looks forward to returning very soon!
May 2022
5.0★★★★★
we went for my husband birthday gift for a couples massage. we loved it!
