About Groundworks
BQ Basements and Concrete (Groundworks) provides top-notch services with respectful and kind workers who explain everything from start to finish. Their professional crews deliver great results, clean up after themselves, and leave no trace of their work. Clients highly recommend BQ Basements for their exceptional basement waterproofing and French drain system installations. Josh came out initially to inspect and was very well informed, able to answer all questions and explain the process and reasoning very clearly. He also made himself available to answer other questions over the phone or texts. On the day of the work, Steve (foreman), Pedro, Tim, and Chris arrived on time and got right to work, taking extra care to cover items and keep dust from getting into the house. Steve was communicative and invited clients to see their progress. The crew was hardworking, respectful, and friendly, efficient, and finished when they said they would. They also did a great job cleaning up and left the basement cleaner than before. This was the most well organized and efficient company encountered. Charles W., Vinnie S., and Solomon arrived in time and had push pillars installed in 4 hours, then came super early to wait for the permit inspector. Nasir T. and his team, including Rahad N., Steve G., and Brian M., did an excellent job, arriving on time, respecting the home, and working hard to meet high standards. Nasir and his team explained the process and often asked if clients had questions, continuously pointing out key details and sharing information as they worked. Everyone was very informative and professional, patiently addressing concerns.
Had Wayne here for the year inspection. Came in with a smile . He was courteous and showed me what he did and looked for in his inspection.
He was knowledgeable and answered any questions I had. He left with that smile !
I've worked with Groundworks on multiple projects and have always been very happy with the results. Better yet, they stand by their products and services and come back to fix any issues that might come up.
Most recently, Wayne R. came out for some pump issues due to the cold weather. Wayne was informative and went above and beyond to resolve the issue.
Wayne Richardson came out to do the annual maintenance on our triple safe Sump today. Wayne was very knowledgeable, professional, and thorough - he politely explained all of the service items and actually discovered an electrical issue with one of our outlets that was causing the 2nd pump not to work. Everything is working great now. Very pleased with the service!!