EDITED: Initially I gave Olympia Buildings a 5 star review immediately after ordering. Since then there were enough issues I wanted to take the time to give everyone some detailed insights. My initial dealings with Seth in sales was great, however, when I had issues I had zero call back from him to help me sort out the problems I encountered along the way. Kinda felt like I was hit by a Used Car Salesman. He got the sale and was gone.
Before signing the contract, I asked for assistance in finding a local builder. Seth provided me the name of an individual and he only responded at initial contact BEFORE I signed the contract to say yes he would do it. I thought I was set and signed the contract with Olympia. Same day I signed the contract, I asked the referred builder to send a formal estimate to solidfied our conversation. Multiple attempts leaving VM and email and crickets.
Before signing the contract I was told the production process was 8-12 weeks out. I contracted in 31 May 2025. Around end of July I received a call and email from Shala is shipping requesting that I pick a delivery window. I was shocked. We barely had our land cleared, a concrete guy lined upped and permits in hand. Shala was the best person in the entire Olympia experience. We stayed in regular contact and she even assisted sorting some issues out outisde of her immediate purview. And, we still had no builder.
Fast forward to October. Building scheduled for delivery and concrete is readying to be poured. All cotract parties were provided the plans sent from engineering when they arrived in June, however, when the building went to production in July no one from Olympia ever sent us the actual construction plans. So I week before the concrete pour, the concrete guys are like hey we need the construction plans to wet set the anchor bolts. So on Wednesday I reach out and ask for about construction plans and speak to George and Tim who are dumb founded that no one every sent them to us. I'm thinknig that if the kit was completedly in July that surely this is just a quick call/email and boom plans appear - NO! It literally took 5 business days to get the plans from engineering. We missed our wet set opportuntity with the anchor bolts so I was stuck paying additional labor costs to have the concrete crew come back and drill/set the bolts.
Word to the wise. Quick to set the hook on the sale, but extermely lacking on follow up support/emails/phone calls when you need assistance - EXCEPT Shala. She and her staff went above and beyone each time.
Murphy Heist
Oct 2025
Zach is easy to work with.
Mark Brandt
Sep 2025
Just finished a 50x80 project I was short 1 piece of et-10 trim and had 2 extra corner caps for the roof. I contacted customer support and after a couple initial conversations I have not heard back after 2 days. The building looks good and went together well just customer support is lacking
Patrick Hebert
Sep 2025
Easy to do business with!!
Ann Williamson
Sep 2025
Enjoyed working with John he made everything easy and he handled EVERYTHING! Thank you
Carl Hale
Aug 2025
Where do I start. I have used several different companies before but my first experience with this company. Did not go well. Started off missing 3 pcs. They shipped these missed pcs in a timely manner. Started erecting, realized I was missing another pc. . It was a EC-6 column. Took me a week to get them to understand what I needed. They kept trying to send me a strut. Finally pointed at it on the blueprint and sent them a picture. Not sure why part number didn’t work. Still haven’t received it as of today. I had to pay for that pc a second time because they said it shipped which it didn’t. Parts were labeled wrong. Thought I was short again but after spending hours of my time sorting it out over a half acre I figured it out. R-5 rafter was made wrong. Took a picture and sent them. They sent me the blueprint of the part and asked me what was wrong with it. ?? It was obvious if they had looked at it but no I had to spend my time drawing it out and sending another picture showing why the blueprint was different than the picture. When shipped to me it didn’t have enough holes in the top brace for purlins and they said I could drill them out. This helps. Not sure how I would’ve figured this out. ?? Quality would be nice. Cables on blueprint shows numbers but they are labeled in lengths. No cross reference so not sure how I’m figuring this out but I’m working on it. Needless to say I will not purchase another one from them. Time is money and I have wasted more than enough with them.
Bruce Scodova
Aug 2025
Customer Service Great and the sales rep is awesome to work with.
John Jamison
Aug 2025
Professional , knowledgeable, polite .
Jayme Ducharme
Jul 2025
My husband ordered a 40x40 building in back in April. We were told it would be a couple weeks to get the anchor bolt plans and we never received them. After calling and staying on it we finally received them in June, pushing back our concrete work over a month. When we first ordered the building we were told it would be delivered the first week of August and today we are being told it’s being delivered a month later in September now. At first we had a great experience with this company, but recently it has been terrible and not following through with what they say. We had rented equipment for the first week of August to unload the building and now have to return and re-rent equipment for a month later. Very disappointed with this company so far, hopefully the complete kit gets delivered and everything works out from here.
Mark Ochoa
Jul 2025
Ray Sentz contacted me promptly about my request for pricing. Worked out a great price for the building I wanted and made the process quick and easy. Thanks!
Snouts Abreviated
BUYER BEWARE:
EDITED: Initially I gave Olympia Buildings a 5 star review immediately after ordering. Since then there were enough issues I wanted to take the time to give everyone some detailed insights. My initial dealings with Seth in sales was great, however, when I had issues I had zero call back from him to help me sort out the problems I encountered along the way. Kinda felt like I was hit by a Used Car Salesman. He got the sale and was gone.
Before signing the contract, I asked for assistance in finding a local builder. Seth provided me the name of an individual and he only responded at initial contact BEFORE I signed the contract to say yes he would do it. I thought I was set and signed the contract with Olympia. Same day I signed the contract, I asked the referred builder to send a formal estimate to solidfied our conversation. Multiple attempts leaving VM and email and crickets.
Before signing the contract I was told the production process was 8-12 weeks out. I contracted in 31 May 2025. Around end of July I received a call and email from Shala is shipping requesting that I pick a delivery window. I was shocked. We barely had our land cleared, a concrete guy lined upped and permits in hand. Shala was the best person in the entire Olympia experience. We stayed in regular contact and she even assisted sorting some issues out outisde of her immediate purview. And, we still had no builder.
Fast forward to October. Building scheduled for delivery and concrete is readying to be poured. All cotract parties were provided the plans sent from engineering when they arrived in June, however, when the building went to production in July no one from Olympia ever sent us the actual construction plans. So I week before the concrete pour, the concrete guys are like hey we need the construction plans to wet set the anchor bolts. So on Wednesday I reach out and ask for about construction plans and speak to George and Tim who are dumb founded that no one every sent them to us. I'm thinknig that if the kit was completedly in July that surely this is just a quick call/email and boom plans appear - NO! It literally took 5 business days to get the plans from engineering. We missed our wet set opportuntity with the anchor bolts so I was stuck paying additional labor costs to have the concrete crew come back and drill/set the bolts.
Word to the wise. Quick to set the hook on the sale, but extermely lacking on follow up support/emails/phone calls when you need assistance - EXCEPT Shala. She and her staff went above and beyone each time.
Murphy Heist
Zach is easy to work with.
Mark Brandt
Just finished a 50x80 project
I was short 1 piece of et-10 trim and had 2 extra corner caps for the roof. I contacted customer support and after a couple initial conversations I have not heard back after 2 days. The building looks good and went together well just customer support is lacking
Patrick Hebert
Easy to do business with!!
Ann Williamson
Enjoyed working with John he made everything easy and he handled EVERYTHING! Thank you
Carl Hale
Where do I start. I have used several different companies before but my first experience with this company. Did not go well. Started off missing 3 pcs. They shipped these missed pcs in a timely manner.
Started erecting, realized I was missing another pc. . It was a EC-6 column. Took me a week to get them to understand what I needed. They kept trying to send me a strut. Finally pointed at it on the blueprint and sent them a picture. Not sure why part number didn’t work. Still haven’t received it as of today. I had to pay for that pc a second time because they said it shipped which it didn’t.
Parts were labeled wrong. Thought I was short again but after spending hours of my time sorting it out over a half acre I figured it out.
R-5 rafter was made wrong. Took a picture and sent them. They sent me the blueprint of the part and asked me what was wrong with it. ?? It was obvious if they had looked at it but no I had to spend my time drawing it out and sending another picture showing why the blueprint was different than the picture. When shipped to me it didn’t have enough holes in the top brace for purlins and they said I could drill them out. This helps. Not sure how I would’ve figured this out. ?? Quality would be nice.
Cables on blueprint shows numbers but they are labeled in lengths. No cross reference so not sure how I’m figuring this out but I’m working on it.
Needless to say I will not purchase another one from them. Time is money and I have wasted more than enough with them.
Bruce Scodova
Customer Service Great and the sales rep is awesome to work with.
John Jamison
Professional , knowledgeable, polite .
Jayme Ducharme
My husband ordered a 40x40 building in back in April. We were told it would be a couple weeks to get the anchor bolt plans and we never received them. After calling and staying on it we finally received them in June, pushing back our concrete work over a month. When we first ordered the building we were told it would be delivered the first week of August and today we are being told it’s being delivered a month later in September now. At first we had a great experience with this company, but recently it has been terrible and not following through with what they say. We had rented equipment for the first week of August to unload the building and now have to return and re-rent equipment for a month later. Very disappointed with this company so far, hopefully the complete kit gets delivered and everything works out from here.
Mark Ochoa
Ray Sentz contacted me promptly about my request for pricing. Worked out a great price for the building I wanted and made the process quick and easy. Thanks!