About Pelles Heating & Cooling Services, Inc
Pelles Heating & Cooling Services, Inc. is a reliable and considerate family-owned business that has been serving Mars, PA, and surrounding areas since 1997. Their knowledgeable technicians provide quality work and efficient solutions for heating and cooling issues. They handle a range of services, including repairs, installations, and maintenance, with a strong focus on customer satisfaction. The office team is prompt and helpful in setting up appointments and keeping customers informed. Recent reviews highlight the excellent service, with technicians like Austin and Mike being noted for their professionalism, friendliness, and efficiency. Customers appreciate the thorough explanations provided during service and the quick response in emergency situations. Pelles Heating & Cooling Services receives high recommendations for their commitment to quality and reliable service.
We used Pelles when our AC was not working. They set an appointment right away, and commumication was excellent. The tech was very nice and honestly explained all of our options, and didn't make me feel like my only choice was to replace the entire unit. I had estimates last year for a new system, and theirs was close to the lower cost quotes we had received. They were back in 2 days, and everything was great with the install. I even love my new thermostat. **Extra points for being a family and woman owned business!**
We recently began using Pelles for regular maintenance of our AC and furnace…we couldn’t be happier with their service! Their scheduling, communications and followup are excellent. Austin was our service technician, and he was fantastic - very professional, friendly and efficient - and he provided thorough explanations of his work - thank you Austin! Pelles gets a big “thumbs up” from our household! Highly recommend!
Pelles Heating & Cooling Services is amazing. Our furnace stopped working Sunday morning. We started making calls for emergency services shortly after trying to troubleshoot and realizing that we could not. My husband and I probably would have waited it out for normal business hours, but we were not comfortable going without heat with a one year old. Our usual HVAC repair person never answered or returned our calls. Pelles answered and had the most amazing service person, Mike, to our house within the hour. With that said, we needed a new furnace, which was our suspicion (original furnace, >20 years old, had needed extensive service earlier in 2024). Mike and Austin installed a new one the next day for us. Thanks for the toasty house with these upcoming cold temperatures! Highly recommend them!