Platinum Plumbing and Heating, Inc.

Platinum Plumbing and Heating, Inc. is a business known for its high-quality, personalized service. They take the trust of their customers seriously and complete each job to the highest industry standards, using only quality products. A strength of the company is its excellent customer service, making scheduling easy for its clients. Their expert technicians, such as Mike and Steve, are skilled in diagnosing and resolving various plumbing issues. For instance, they have successfully addressed a mystery leak in a bathroom and installed a new hot water heater. Customers have appreciated their neat and clean work, as well as the high-quality materials and craftsmanship they use. The company has also handled complex HVAC installations, including updating an HVAC system with a new furnace, A/C, and gas power vent hot water heater, with many noting the good price and great installation. Customers praise the professionalism and courtesy of staff like Elizabeth in the office, noting that they keep clients well-informed and arrive on time. Technicians like Steve and his assistant are recognized for their world-class work, even when multiple visits are needed to resolve issues such as shutting off water in a borough. The team is described as very professional and accommodating. From the first phone call, clients feel confident due to the caring and professional attitude of staff like David G, who provides clear communication and effective solutions, such as fixing clogged pipes and offering future preventative measures. Many customers highly recommend Platinum Plumbing and Heating for their reliable, quality service and attentive care.