Reviews for Crystal Springs Water

Jul 2023

We have been with Crystal Springs for many years. I feel like lately it has been nothing, but headaches. I understand a lot has changed after COVID. I feel like for all these years they should know about their customers. Especially drop offs and pick ups. I've had missed delivery days, I've got cracked bottles that leaked on to my kitchen floors, not something I should go through right? I am so tired of calling customer service and nothing is being done. Seems like there's an issue with delivery & placement of bottles. Last night My son changed the empty bottle, I went to fill my cup the water had a green color to it... 11o'cklock @ night I was emptying & cleaning my...read full review
Jun 2023

Worst company ever!!! you are better off drinking contaminated drinking water. Please sign up if you want to be overcharged, random charges unable to be explained, added fees, unwanted deliveries. It was the worst water delivery company i have ever had the pleasure of dealing with!. STAY AWAY if you want to keep your sanity.
Apr 2023

I had a delivery and billing issue. Initially I could not get a reply from customer service, via the app or email. After leaving a negative Yelp review, Domonique A. from Crystal Springs went above and beyond to correct the issue.

From Crystal Springs Water

Crystal Springs, now a part of Primo Water, is an iconic water brand since 1921. Our purpose is simple: Inspiring Healthier Lives – with Water your Way. We started out in Clackamas, Oregon. Crystal Springs offers a multitude of drinking water options—including Spring, Fluoridated, Purified and Distilled. Crystal Springs® bottled water delivery service brings home the products you love, like great-tasting water with the selection of 3- or 5-gallon bottles and case water. Crystal Springs has grown in both products and states offering home and office deliveries as well as water purification service and retail options through refill and exchange.