About Firestone Complete Auto Care
Firestone Complete Auto Care in Lansdale, PA is a trusted auto care provider offering a wide range of services, including tire sales, maintenance, and repairs for all makes and models. Customers frequently praise the team for their expertise, helpfulness, and friendly service. The staff is recognized for their commitment to going the extra mile to assist customers, even in challenging situations. Kylie, the manager, is noted for understanding customer needs, while Troy, a team member, has received compliments for his professionalism and the stunning job he did switching rims. Customers appreciate the clean and welcoming environment, which adds to the positive experience. However, some reviews indicate concerns about upselling and communication regarding repairs. Despite this, many feel confident about getting tires from Firestone, although they advise finding a local repair shop for other services. Overall, the customer service is highlighted as a strong point, with staff willing to help and provide alternatives when necessary.
Great Place! Chad was awesome and so was the rest of the team. Quick and efficient and the work is done properly. They helped me out with my Rav 4 and I was out quickly.
Thank you!
Came in with a flat tire and Jim was very helpful. He provided great service and helped me with removing my flat tire quickly and efficiently. Would highly recommend using this location and asking for Jim to provide support.
I always get my car serviced at this Firestone, and I’ve consistently had a great experience! Aram is extremely knowledgeable, polite, and always takes the time to explain what’s needed without making you feel pressured. Jake is also one of the best mechanics I’ve worked with who is thorough, skilled, and someone you can genuinely trust with your vehicle. It’s hard to find an auto shop that feels both dependable and customer-focused, but this location definitely delivers. Highly recommend!