Firestone Complete Auto Care in Lansdale, PA is a trusted auto care provider offering a wide range of services, including tire sales, maintenance, and repairs for all makes and models. Customers frequently praise the team for their expertise, helpfulness, and friendly service. The staff is recognized for their commitment to going the extra mile to assist customers, even in challenging situations.
Kylie, the manager, is noted for understanding customer needs, while Troy, a team member, has received compliments for his professionalism and the stunning job he did switching rims. Customers appreciate the clean and welcoming environment, which adds to the positive experience. However, some reviews indicate concerns about upselling and communication regarding repairs. Despite this, many feel confident about getting tires from Firestone, although they advise finding a local repair shop for other services. Overall, the customer service is highlighted as a strong point, with staff willing to help and provide alternatives when necessary.
I droped off my car in the morning on Wednesday, I received a text for confirmation, the called me a few hrs later and said I was good to go. I had no inspection related issues.Very rare to get an ispection done with no extra repairs.I think thatis an honest repair garage.I take my work vwhicall in to this fire stone and I am happy with the service.
Message = Fantastic service!!!
Fixed my vehicle where competitors failed.
Chad the manager was awesome and treated me with respect and kept me informed. The repair took longer than expected.
Jake the service technician was thorough and did a great job.
Sunday 7/26/26 1:30 pm
1. Discovered a phillips head screw in tire of wife's new car
2. Drove to Firestone / Lansdale and met James in Service
3. Home in less than 45 minutes
4. Thank you, James, for your quick and courteous service!
230 Forty Foot Road, Lansdale, PA 19446
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