About Ulta Beauty
Ulta Beauty offers a wide range of beauty products and services, and has received positive reviews from its customers. One customer shared their experience with a stylist named Andi, who made their daughter, who is on the autism spectrum, feel comfortable during a haircut. The customer praised Andi for her kindness and gentleness, saying they would return for their children's haircuts. Another stylist, Nichole C, received high praise for her hair cutting and coloring skills. Customers described her as an "amazing" stylist who communicates well and executes plans to perfection. She is recognized as a "true hair color artist" dedicated to achieving great results. Recently, customers have also highlighted their experiences with other stylists. Natasha at the Lancaster store received accolades for her work, especially after saving a customer’s last-minute appointment for a wedding by doing a beautiful hair and accent braid. Another customer praised Rosa for providing the best formal updo they had ever received, stating they would travel three hours just to have her do a keratin treatment. Anya is noted as a fantastic stylist who is thorough and attentive, providing services like color corrections and Olaplex treatments, with customers consistently leaving satisfied. While the store's beauty product selection is extensive, some customers mentioned that they don't carry full lines of products from any company, often requiring online orders. There have been feelings of discomfort regarding staff following customers, especially for those without intentions to shoplift or with allergies. However, many praised staff members like Sapphire for her fabulous and helpful service. Si, a manager, was also highlighted for her patience and support in assisting customers with allergies, making a lasting impression with her dedication. Overall, Ulta Beauty and its stylists have received positive feedback for their services, specifically their high level of skill and professionalism.
Natasha and the Lancaster Ulta for the win! I was in York for a wedding this weekend and had an appointment with the York Ulta. It got cancelled last minute and I called the Lancaster store and Natasha picked up the phone. She immediately assured me that they had tons of times available to do my hair & accent braid as I had wanted. When I arrived at the salon I was greeted immediately and met Natasha. She did a great job listening and braiding and curling my hair exactly how I wanted! The 'do lasted all night and I'm still rocking it today (just a little less curly) Thank you Natasha and the Lancaster Ulta for saving the day and making me look so nice for my event!
I was in Lancaster for a wedding and needed a formal updo. I scheduled an appointment on-line with Rosa at the salon and I’m soooo happy I did! By far the best formal up do I have ever had!! I will be driving 3 hours just to have her do a keratin treatment, so if that doesn’t tell you how amazing she is, I’m not sure what will.
Posting my experience with the Salon only. I don't shop at Ulta too often but I do use their salon services. Anya is a fantastic hair stylist. She is very thorough in trying to understand exactly what it is that you want. I have had color corrections, all over blonde, highlights, haircutting services, olaplex treatments(my favorite) and more, all from Anya. I have never left unsatisfied with my results. Would definitely recommend stopping in and making an appointment with Anya.