Modern Nails

Dec 2022

Customer service is non existent. Nail tech makes personal phone call, treats customer like theyre just a pair of hands. Speaks to other techs ...not in English...around you. Nail quality is good and can be excellent when the tech is less distracted. If you just want good nails and dont mind the lack of hospitality its a good place.

Dec 2022

The customer service is pretty bad here. I had a Deluxe pedicure and Basic Manicure booked with them 2 weeks in advance. I also called 1 week before to confirm my appointment. However, when I got there they could not find my appointment at all. Then I was given an inexperienced tech for Pedicure. She was great and friendly but could have done better on my pedicure. The thing that PISSED me off was that during my pedicure, I asked to change my REGULAR POLISH only ONCE and ONLY ON ONE TOE. Apparently, that was a big deal because the tech was like "OH MY GOD" while rolling her eyes. And all of a sudden, the owner and my tech starting bickering in their language with an annoyed...read full review

Nov 2022

I was in town for my son's soccer tournament (live in Harford County, MD) & I feel I was drawn to this place! From the beautiful energy of the plants before you walk in the salon to the welcoming of the owner Andrew as soon as I walked through the door! The space is clean & the color aesthetics definitely my vibe! Andrew worked very quickly and efficiently!! I love my nails Thank you Andrew for your hospitality & my beautiful nails! Nothing beats great customer service! Everyone smiled & is very friendly here I may have to make a trip back to Lancaster to see you again