About Great Clips
Great Clips Lancaster is a salon offering affordable haircuts for men, women, and kids, along with services like beard trims and shampooing. Customers can enjoy convenient evening and weekend hours with no appointment necessary. Walk-ins are welcome, and online check-in is available to reduce wait times. Reviews of Great Clips highlight mixed experiences. While some stylists are praised for their kindness and professionalism, others have received criticism for their lack of patience, particularly with children. One parent shared a challenging experience when their young son was upset, noting that a stylist with bright green hair was unwelcoming, which added to their distress. In contrast, another stylist was commended for her understanding and support. The quality of haircuts can also vary, with some customers finding inconsistency based on the stylist's experience. Some younger stylists may need more practice with scissors compared to razors. While one stylist received high praise, others have left customers feeling their haircut was more of a trim than expected. Overall, Great Clips Lancaster has potential, but experiences can differ depending on the stylist.
I enjoy coming in for haircuts- and I like the stylist I usually see, but have no problem if another person does the cut- the shop keeps my preferences in store so I don't have to explain every time! Personnel are pleasant and cheerful.
I have been coming in for a while. They don't allow you to wait for the person you prefer. This cut I was called by a young lady who was new. Never cut a man's hair before. At one point another employee came over to show her how to cut the way I like my hair. Got scalped ! You need to train new hires. She never cut a man's hair.
Reviews speak VOLUMES about any company! With that being said I truly suggest some continuing education for staff who work with the public and children. My son was upset and is nervous about the hair salon. When we walked he was yelling (he is also 3) and upset. Instead of being welcoming and encouraging to him. A stylist with bright green hair is giving me horrible glare and asked if I needed to be checked in. I responded I wanted to calm my son down and then work on checking them in. She seemed flustered and was ? annoyed by my son. I was already embarrassed and trying to calm him down and help him feel comfortable. Then she yells he can’t be yelling in the salon....read full review