About Freedom Flooring Lancaster
Reviews for Freedom Flooring Lancaster
Write a reviewHours
Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 5PM
Saturday: 9AM - 1PM
Sunday: Closed
Freedom Flooring Lancaster receives consistently positive reviews for its customer service, quality products, and professional installation. Customers highlight the team’s helpfulness, from showroom assistance to efficient estimates and quick turnaround times. Many mention the friendly and professional staff, including Joan, Ryan, Rachelle, Brian, and owners Gary and Darwin, who go above and beyond to ensure satisfaction. The company helped one customer take advantage of a manufacturer rebate, while another appreciated the fast quote processing to meet time constraints. Installation services include hardwood, carpet, laminate, vinyl plank, and tile work, with installers noted for their craftsmanship and cleanliness. One reviewer praised the tile installer for minimizing mess around an old bathtub, while another commended Brian for his skill with molding trim around a radiator. The finished results are described as amazing, fabulous, and exactly what customers wanted. Despite one quote being higher than competitors, the excellent service justified the choice. Customers recommend Freedom Flooring over big box stores and express intent to use them again for future flooring needs. Overall, the business is praised for quality products, excellent service, and a great team.
We had a quick turnaround request to have the entire second floor of our new home installed with hardwood floors before we moved in, and Freedom Flooring was absolutely incredible from start to finish!
They were extremely helpful throughout the entire process. They went above and beyond to make sure we received the best possible deal, including helping us take advantage of a manufacturer rebate incentive.
Communication was excellent, which made the entire experience smooth sailing. Everyone we interacted with on their team was friendly, professional, and great to work with. The installation itself was incredibly fast and efficient, and we were so impressed...read full review
Freedom Flooring replaced aging and leaking tile around an old bathtub, and the finished job looks amazing. The tile installer was very conscientious about minimizing the mess from the job and kept the house as clean as possible during the job.
Recently, we had a pleasant experience with vinyl plank flooring installed by Freedom Flooring.. The entire process was very professional. Rachelle from the new Lancaster store was enthusiastic and helpful in explaining the types of VLP and answering all my questions. She helped me narrow down my options and sent me home with samples. Then, Brian installed it, and it looks fabulous. He is a true craftsman, and used his professional skills to navigate the molding trim around a radiator. We would definitely recommend this local business instead of the big box hardware stores anytime.