This used to be one of the best dry cleaners. I now have to find a new dry cleaner. From misplaced items. No communication on when things are done. Paying for stain removal that clearly wasn't done. I hope they turn it around but I will not be coming back.
Russell Gravitz
Oct 2025
I once got all of my white work shirts back with black grease on them. All of my shirts had to be replaced. The back of your ticket says they are only responsible for 5 or 10 times the cost of the cleaning not the replacement cost of the item. Horrible customer service.
George C
Jun 2025
I've been a loyal Ace Cleaners customer for almost 3 years, using their services monthly for dry cleaning and alterations. So, it came as a shock to me when the business owner said she could not do anything about the scorch marks left on my new sport coat handled by Ace Cleaners. When I initially returned the coat for repair, she attempted to have it dry cleaned again to remove the marks, but when I picked it up, the marks remained.
I informed her that the coat was new. She looked at me puzzled and said there was nothing she could do. I shared with her that I've enjoyed working with her, but that I could no longer bring my clothes to her business if they're going to be damaged. She said she was sorry, and that was it. She made it clear that she was not going to compensate me for damaging the sport coat.
I'm not going to pursue compensation over $800. However, she will lose more profit in my repeat business and customer referrals. It's unfortunate that a business owner can't see the bigger picture of retaining loyal customers. The business is good until it isn't, so beware.
Qingyang Xu
Mar 2025
Fair price with the great service. Will come again.
Ngongang Franciolie
Sep 2024
Very experienced and polite. My clothes are always perfect altered.
이현주
Aug 2024
I moved from another state and was looking for a good laundromat. I found it through Google, and the owner's friendly smile made me feel very comfortable. It was a simple laundry, but I was grateful for the meticulous care and the fast service. Of course, the price was reasonable. I'm glad I found a good place and I think I'll use it often.
Anna P
Jul 2024
Beware and do not come here. They ruined my $300 brand new silk dress by using (huge!) safety pins through the fabric. The multiple holes are now expanded and running down the dress. When I confronted them about this, the only resolution they offered is a refund on the dress cleaning (I wanted my whole order refunded, because I now need to repurchase the dress, so I’m out $300).
Update: they did refund the whole order, which I appreciate. But I still feel that a professional dry cleaner should know not to make holes silk fabric (there are pins and clips that are safe for silk, but that’s not the ones they used).
Tina S
Jun 2024
Angela is superb!! The alterations she does is 5 star all the way!! She is the best!
Linda Ryan
Aug 2023
Always quick, friendly, great service, quality dry cleaning. Have been going here for years.
Mahrokh A.
May 2023
Horrible cleaners. they ruined my expensive dress I took there for alteration and when I called to complain, the owner started shouting saying someone else ruined the dress!!!!! and refused to even refund me. very rude, very angry, very unprofessional. if there was a -100 rating, that is what they deserve. I wonder how can these people stay in business. Not only they don't know anything about dry cleaning and alteration, they are super expensive and extremely rude. When the owner refused to refund me or fix the dress and not even accepting responsibility and saying someone else has ruined the dress and I said I will complain, he said do whatever you want to do!!! This is the attitude of the owners! very rude, very disrespectful, very impolite and unprofessional.
Terrance Bender
This used to be one of the best dry cleaners. I now have to find a new dry cleaner. From misplaced items. No communication on when things are done. Paying for stain removal that clearly wasn't done. I hope they turn it around but I will not be coming back.
Russell Gravitz
I once got all of my white work shirts back with black grease on them. All of my shirts had to be replaced. The back of your ticket says they are only responsible for 5 or 10 times the cost of the cleaning not the replacement cost of the item. Horrible customer service.
George C
I've been a loyal Ace Cleaners customer for almost 3 years, using their services monthly for dry cleaning and alterations. So, it came as a shock to me when the business owner said she could not do anything about the scorch marks left on my new sport coat handled by Ace Cleaners. When I initially returned the coat for repair, she attempted to have it dry cleaned again to remove the marks, but when I picked it up, the marks remained.
I informed her that the coat was new. She looked at me puzzled and said there was nothing she could do. I shared with her that I've enjoyed working with her, but that I could no longer bring my clothes to her business if they're going to be damaged. She said she was sorry, and that was it. She made it clear that she was not going to compensate me for damaging the sport coat.
I'm not going to pursue compensation over $800. However, she will lose more profit in my repeat business and customer referrals. It's unfortunate that a business owner can't see the bigger picture of retaining loyal customers. The business is good until it isn't, so beware.
Qingyang Xu
Fair price with the great service. Will come again.
Ngongang Franciolie
Very experienced and polite. My clothes are always perfect altered.
이현주
I moved from another state and was looking for a good laundromat. I found it through Google, and the owner's friendly smile made me feel very comfortable. It was a simple laundry, but I was grateful for the meticulous care and the fast service. Of course, the price was reasonable. I'm glad I found a good place and I think I'll use it often.
Anna P
Beware and do not come here. They ruined my $300 brand new silk dress by using (huge!) safety pins through the fabric. The multiple holes are now expanded and running down the dress. When I confronted them about this, the only resolution they offered is a refund on the dress cleaning (I wanted my whole order refunded, because I now need to repurchase the dress, so I’m out $300).
Update: they did refund the whole order, which I appreciate. But I still feel that a professional dry cleaner should know not to make holes silk fabric (there are pins and clips that are safe for silk, but that’s not the ones they used).
Tina S
Angela is superb!! The alterations she does is 5 star all the way!! She is the best!
Linda Ryan
Always quick, friendly, great service, quality dry cleaning. Have been going here for years.
Mahrokh A.
Horrible cleaners. they ruined my expensive dress I took there for alteration and when I called to complain, the owner started shouting saying someone else ruined the dress!!!!! and refused to even refund me. very rude, very angry, very unprofessional. if there was a -100 rating, that is what they deserve. I wonder how can these people stay in business. Not only they don't know anything about dry cleaning and alteration, they are super expensive and extremely rude. When the owner refused to refund me or fix the dress and not even accepting responsibility and saying someone else has ruined the dress and I said I will complain, he said do whatever you want to do!!! This is the attitude of the owners! very rude, very disrespectful, very impolite and unprofessional.