Arko Flooring LLC

Jul 2023

Wow, I guess I didn't think that customer service like this existed any more! Starting of with Zach (who went on what I'm sure is a well deserved vacation) and then getting an amazing amount of help from his manager Dan Messner, who went ABOVE and beyond to cheerfully help me with lots of details, cancelling and reinstating my order, calling the warehouse to double check on availability---all for a single little condo which is probably nothing compared to the $$$ volume of orders they handle everyday. Great prices, great customer service. Go with Arko: Don't bother with anyone else :)

Jun 2023

ARKO Flooring made everything easy - from first walking into the showroom and seeing an amazing number of samples, getting guidance on appropriate carpeting and tile, to setting a date for installation. When the installers arrived, they worked efficiently and quickly. They were clean and left the house clean for the several days of the installation. Excellent service and excellent result. We are quite happy all around. Thanks ARKO.

May 2023

I wish I could give 6 out of 5 starts. Arko's retail sales mgr., Dan Messner, has been nothing short of amazing during my two-month analysis of different flooring providers before I finally purchased 1,325 sq. ft. of vinyl plank from Arko. I probably emailed him thirty times and he has patiently and thoughtfully responded to all my questions and concerns in an extremely timely manner (usually in less than an hour, including on weekends). I told him he works too hard. Has been the best customer service experience I've ever had. -David Whitmore, Ohio