Damage Restoration in Hanover

Mason-Dixon Restoration

1 Center Square Suite 5, Hanover

Sat Open 24 hours

“Very positive experience from the start. Estimate was quick and efficient. Communication was wonderful. Staff followed up and was available for questions. The crew that came out were great and very patient.”

SERVPRO of Hanover & Pittston Township, Bear Creek, Mountain Top

1266B Sans Souci Pkwy, Hanover

Sat Open 24 hours

“The most wonderful restoration team in the area! Amazing staff from office to workers. They made an extremely stressful time in our lives positive, uplifting, and just provided genuine kindness.”

Blue Collar Services LLC

398 York St Ste 12, Hanover

Sat 9AM - 3PM

“I entered into contract with Blue-collar llc., to perform window replacement upgrades to my home in which became a major difficulty ending in dissatisfaction. A representative came to my home on three separate occasions to discuss and finalize details of window replacements. I requested detailed information on the dimensions, materials and basic plan structure to complete this project regarding main picture windows in my living room, formal dining room and sunroom. I was not given basic information in which would be reasonable for most any homeowner to request. The windows I requested were not even close to my original window structures per the representatives verbal descriptions and he repeatedly refused to provide any documentation showing the configuration of the windows. I found this behavior to be very concerning. My repeated requests for basic information continued on for over three weeks with no resolution. The representative came to my home on the third visit requesting an increase in funds to perform the aspects of the previous written contract. I found this to be further concerning and alarming, although I agreed to the representatives request for the increase in contract amount. Within five days afterwards the representative contacted me to inform that they were not going to honor the contract and were backing out of their written contract. I requested an explanation of this notification and the representative conveyed that they have the right to do that without my consent nor agreement. I asked to speak with the owner of Blue-collar llc., and the representative told me that he doesn't speak with the customers. I was completely perplexed by this deplorable response and neglectful attitude toward me. I was stunned. I originally put money down on the contract and entered into a loan to secure the restorative work and was treated with devalue and lack of concern. Update, three months later. The representative and business owner made contact with me and offered to resolve the difficulty. The windows needed to be separate window units and made to exactly the dimensions of the current windows for proper fitment and appearance. Once installed to reasonable satisfaction I will further update this review in fairness. Update. Upon further communication with the owner, and verification of size requirements of the windows, the windows were made and delivered in about eight weeks afterwards. Installation had begun shortly thereafter. The project included full sunroom windows that involved some modifications for fitment. The sizes of the windows after ensuring their dimensions for custom fitment did turn out with exceptional results. I had been persistent with specifics for the right look of the windows and for proper appearance. The representative had differing views points on the types of windows to make from my requests. In as much, the difficulty there in lies the dilemma. Due to the enormous size of the picture windows, custom sizes needed to be made for proper appearance. Smaller windows could not be fitted and look correct for that application, as it would have diminished the appearance of the house. Once these issues were addressed and negotiated the process went well and the finished results were exceptional and of great quality workmanship. I do believe the representative needs to more carefully listen to the customer, be more open to their concerns, needs and preferences. This home is unique and thus required more attention to details for proper appearance and fitments, which the finished product did deliver exceptional results.”

Liberty Restoration & Construction, LLC

10 Westminster Avenue, Hanover

Sat Closed

ASJ Emergency & Specialty Cleaning Service

498 Poplar St, Hanover

Sat Closed