About Ulta Beauty
Reviews for Ulta Beauty
Write a reviewTips
accepts credit cards accepts apple pay
Benefit Cosmetics BrowBar, located within Ulta Beauty, is known for its exceptional customer service and skilled beauty professionals. Many clients have praised the staff for their kindness and helpfulness. One reviewer highlighted the support from a team member who answered questions patiently and offered great suggestions, making the experience enjoyable. While there was a negative experience reported at another location, the Hanover store quickly made amends. A manager reached out to apologize and offered a generous discount for a future appointment. Upon arrival, customers were welcomed warmly by the staff, who took the time to address past concerns. One particular makeup artist was noted for making a first-time makeup user feel comfortable and confident, explaining each step of the process clearly and achieving fantastic results. The BrowBar is not only focused on makeup but also offers a variety of services, including haircuts. A customer shared a delightful experience getting a curly haircut, noting the stylist’s talent and the enjoyable atmosphere created during the appointment. Overall, Benefit Cosmetics BrowBar at Ulta Beauty is recognized for its commitment to customer satisfaction, skilled staff, and a welcoming environment, making it a recommended destination for beauty services.
Junie was super super helpful she answered all my questions with kindness and gave me great suggestions. She was super patient with me even after all the times I changed my mind on something. Whatever she’s getting paid now is not enough with how amazing she is.
I had a bad experience in the York store. The manager, Mary, was rude,and I refuse to go back there. The manager Becca from the Hanover store reached out to me and apologize for my bad experience that I had at the York store. She offered for me to come into the Hanover store to get my makeup done with 50% off. I called back and talked to another manager Jen and she scheduled my appointment. I arrived and I must say that ALL of the employees are so pleasant and welcoming. When I got to the salon, Nicole and Alexis welcomed me and apologize for my experience at the York store. Nicole tells me that there will be no charge! I was shocked! How nice is that?! They had nothing...read full review
I recently had the pleasure of getting my curly hair cut into a mullet by my incredibly talented best friend Kyla. The transformation was beyond amazing—it’s like she can see what I want inside of my head and makes it happen! She takes her time to ensure every cut is perfect. Her energy and sweetness made the whole experience not just enjoyable but memorable. I’ve been having Kyla cut my hair for the last several months, and she always leaves me feeling so cute. I trust very few people to do anything to my curls. If you’re looking for someone who’s both skilled and personable, I highly recommend her!