About Baker Sales & Service
Baker Sales & Service, established in 1980, has grown from an HVAC company to a diverse service and sales company. They offer expertise in pool and spa equipment, jetted baths, and steam baths. The company provides efficient, thorough, and friendly service. Technicians are knowledgeable, honest, and professional, ensuring fast and reliable results. They provide quality work in a timely manner and truly care about helping. Baker Sales & Service is known for their honesty and integrity, often saving customers money by fixing units instead of replacing them. With a focus on customer satisfaction, they are highly recommended for their excellent service and maintenance of furnaces, pools, and other equipment. Customers have praised the professionalism and care of the technicians, such as Kevin and Marsha, who have resolved issues with pools, AC systems, and hot tubs in a timely and satisfactory manner. The owner has also been responsive in addressing customer concerns. While there have been a few instances of technicians being perceived as defensive or condescending, the overall feedback highlights the company's commitment to customer service and problem-solving.
Baker was placed on my home warranty list after another service company couldn't come out in a timely manner. Scotty was there within HOURS instead of days and quickly diagnosed the issue as costing mere dollars instead of a whole compressor replacement!
Scotty walked me through exactly what the issues was, being super patient with equipment with which I wasn't familiar. Within the hour I was back in business with my cool AC on a 95F week.
I know I'll need a new compressor and more service in the future and I am 100% confident calling these guys first!
Great job Scotty, you gave us confidence that there are honest and helpful small businesses still going strong!...read full review
Kevin and Scotty were awesome and fixed my pool heater the same day I called - outstanding service - highly recommend these guys - explained everything to me also - very happy thank you Baker !
Kevin (and Mike) were extremely professional, personable, helpful and accommodating while closing my above-ground pool. This was the first time I used them, but will not be the last! Great service all around! Thanks!!