Hand and Stone Massage and Facial Spa

Feb 2024

John is my go to guy for many years! Thrilled he is now at Broomall H & S because I was crushed to learn he wasn't at Glen Mills anymore. He is the best!

Mar 2024

I was so disappointed to get a call a couple weeks ago that my appointment was being canceled because John was no longer there. John has been my massage therapist for many years and is so skilled keeping my back healthy. I recommend him often and have referred many of my friends. The person who called was pleasant. She seemed to have a script and didn't an offer to find a time with someone else. She said all my future appointments were canceled. Recently I found out through friends online that John is now at the Hand and Stone in Broomall! While I'm disappointed in the way the Glen Mills location canceled me, I am so happy to now see John in Broomall - just 15 minutes...read full review

Nov 2023

We bought a holiday bogo special for a couples massage and were told it could be used at any location. Unfortunately appointments are very limited at all locations. We tried to schedule at any location from DE to PA to NJ. A year after making our purchase, we finally got our "couples" massage. I was in one room. My spouse was in another room. They explained they do not have space to accommodate couples in the same room, nor are they able to guarantee 2 masseuse's availability.My spouse enjoyed his massage. He found the masseuse attentive to his requests. My masseuse was nice.It's a chain and they seem to have the same problem with staff availability and retention...read full review