Ivy Rehab Physical Therapy

Ivy Rehab Physical Therapy, previously known as Progress PT, is a network of physical and occupational therapy clinics that aims to provide exceptional care and personalized treatment to its patients. The clinicians at Ivy Rehab are highly skilled and dedicated to helping patients feel their best again. They offer a wide range of treatments and programs, including in-clinic and virtual telehealth appointments, at many convenient locations in PA. Patients have praised the staff at Ivy Rehab for their kindness and attentiveness. They are described as treating patients like family and accommodating their needs. One patient in particular, Jenna, is highlighted for her knowledge, interest in finding the root cause of pain, and diligent work to address the problem and prevent its return. However, there have been some issues with insurance coverage and billing. One patient was told they had no copay and 25 visits, but later received a bill after 15 visits. Ivy Rehab initially said they could not write off the remaining balance due to their contract with the insurance company, but later contacted the patient to come to a mutual agreement. In summary, Ivy Rehab Physical Therapy is a business that strives to provide excellent care and personalized treatment to its patients. They have skilled clinicians, including Jenna, who are dedicated to helping patients feel their best. There have been some issues with insurance coverage and billing, but the business has shown a willingness to work with patients to resolve these issues.