Main Line Health Outpatient Rehab

Jun 2022

Main Line health Exton keep send email to me said I owned them $314.73 for blood works, my Insurance told me this is routine physical will covered by Insurance 100% but some one in Main Line put wrong code number on paper work so I need to pay for $314.73 I keep called Main Line Billing dept. ( Sandy, Ashley Sfetkoi, Anita) since Feb - May and they told me waiting for Doctor coding Dept. for review. Why took them so long to solve this problem for patient? 3 months already! Please review Main Line paper work issued from them with your Insurance before you take a blood works or X-ray, too bad no one can help you after that. 5/31 Called gain and she hung up on me.

Sep 2021

I was there September 10. Heart issue with chest problem and server illness. Urgent Care is just a name. I called and was informed that there was 2 people ahead of me. I live very close to the "Urgent Care" when I showed up I was told that there was 1person ahead of me and that a room was being cleaned and I would be called, I was ask to wait in my car. I waited 45 minutes. I went in and the person that checked me in was helping another person put in my information. ( I wondered why they were just putting in my information and was told a room just opened up that was cleaned). I was walked back to the room that was "cleaned " to see that the paper on the exam room table has been sat on with imprints and wrinkles. So I ask cleaned? Yes sit and someone will be in soon. Another 45 minutes later a doctor call me to go over things and came in a minute later. Now I am very ill and there 1 1/2 hours. Need X-rays, EKG and Covid test. Then wait for results. Then wait for doctor again. This all moved along, but total time was 3 hours & 2 minutes. Remember, for being the "next person". I have used them for other issues, but this was Horrible. The Doctor was great, the assistant or Nurse was great. Use your best judgment and ask How Long!

Jul 2021

I had what I though was a terrible head cold which turned out to be a sinus infection. I went in at about 10:30 on a Sunday and checked in and was escorted to a room to wait for additional instruction. I believe this was a COVID protocol because of my symptoms. I received a phone call to go over the rest of my symptoms a d paperwork and was then seen by the doctor on call within 30 minutes of checking in. The doctor had great bedside manor and gave me a diagnosis of the sinus infection and prescribed an antibiotic. It was a great overall experience!