Jan 2018
UPDATE 1/30: I was contacted promptly after writing my initial review by the manager who was very empathetic and listened patiently to everything I had to say, even though it was almost 10pm. He was able to schedule two ladies to come out the very next day. I was able to walk the cleaners through exactly what I wanted/the spots that were missed, and was pleasantly surprised when the other manager stopped by to make sure everything was going well. Excellent customer service by the management team. I am satisfied with the cleaning and impressed with how my initial issue was handled/resolved.
1/29:Hired them come out to deep clean my house before move in - inside of fridge, cabinets... the works. There is cat hair in the fridge from the previous owners, visible debris on the cabinets, toilets, and floors. I had called earlier in the day to ask a question and never received a call back, and now they are closed until tomorrow. We’re moving in tomorrow and now this is one more thing to worry about. So so frustrating. Will post pictures
