About West Erie Medical Group
West Erie Medical Group has received mixed reviews from its patients. Many appreciate the care provided by Dr. Kylie Mooris, who is noted for her dedication and thoroughness in understanding illnesses. However, some patients have expressed frustration with communication issues, particularly regarding the UPMC app, which is not frequently checked at the West Erie office. Long-term patients have praised Dr. Mirone, who has been a trusted primary care physician for nearly 25 years. They commend him for his attentive care and ability to answer questions while maintaining confidentiality. With his upcoming retirement, patients express sadness but hope for a smooth transition to new doctors in the practice. Overall, while the quality of care is recognized, some administrative aspects may need improvement.
Kylie Mooris is a great doctor. She spends the needed time to understand your illness. I agree with a previous comments about her move from the Caughy office. The UPMC app is not checked as much in the west erie office. More difficult with communication and refills. However, I highly recommend Dr. Morris.
Have been going there since 2000. Called today to schedule a physical.
I was told that since I haven't been there in the past 3 years, I would be considered a new patient. And that they aren't accepting new patients.?? Sorry I don't get sick!! They could have at least offered to send me in the right direction to find a new pcp.
I have been a patient at this practice since 1999. Dr. Mirone has been my PCP for more than half of my life (almost 25 years), and I couldn’t be more pleased and satisfied with the care I have received. Dr. Mirone always takes time to answer questions I have and also enjoys a little banter back and forth between college and professional sports. He truly understand what I need and has gone out of his way to help me as best as he could when I was in between insurance companies. Dr. Mirone not only has been a wonderful physician but also has been someone in whom I can confide, knowing he truly practices and values doctor/patient confidentiality. With his upcoming retirement,...read full review