About Northwest PA Pet Emergency Center
The Northwest PA Pet Emergency Center is a facility that provides urgent care for pets in need. The staff at the center are described as compassionate and caring, dedicated to providing quick and thorough diagnoses. They offer a range of services, including tests and x-rays, to ensure the best possible care for animals, even in difficult situations. While some customers have noted long wait times, particularly on Sundays or during emergencies, the center emphasizes keeping pet owners updated on their pet's status. They are supportive during end-of-life decisions and allow owners ample time to say goodbye to their pets. The center is open when other veterinary offices are not, which can be a relief for pet owners in emergency situations. However, some customers have expressed concerns about the high costs associated with the center's services, with one reviewer noting that the testing costs for their sick cat were close to $1,000, even before any treatment was provided. Despite these concerns, the center is generally well-regarded for its commitment to providing quality care for pets in need.
I had to have my dog put down January 2024; it was not an easy decision but unfortunately her decline was fast. They were incredibly patient and kind. They brought us chairs and tissues and gave us as much time as we needed to say our goodbyes. We received this card in the mail a couple days after. I took the staff donuts when I got the call to retrieve her ashes. The ashes came in a beautiful box, her paw print, and a lock of hair all tied up in a gorgeous bag. The thoughtfulness behind every thing they provided made near impossible days just a little easier. Thank you to the staff who were there in 2024 - and to those who are there now. Your work is so appreciated!!...read full review
Our dog was attacked by another dog and suffered serious wounds. We ended up selecting to have him put down due the extensiveness of his injuries and his age. They were so humble and compassionate. They’re way too far to be a normal pet Dr for us but if you want someone that cares about you and your pet, this is where you need to go.
My cat was slowly passing they came out and even took are cat for us when he finally took his last breathe. They were very nice and how they did the cremention, i would say 10 out of 10 i was expecting a lock of hair and ashes in like a bag but nope alot more and so so very nice and detailed and then the paw print and gorgeous box. I was blown away and at first wasnt happy with the price for all that tho i waa happy to pay it!!! Tig my cat deserved it also he was just a big love bug.... but ill allways come to your place and recommand it and i thank you all!!!