About Crystal Pools, Inc.
Crystal Pools, Inc. is a highly recommended business for all pool and spa needs. They offer a wide variety of options and are known for their knowledgeable and helpful sales staff who work with customers to find the perfect fit. Customers appreciate the company's professional installation services, which are completed efficiently and on time. Crystal Pools carries top-rated brands and provides competitive pricing. Their reputation for excellent service extends beyond pool installations, as they have satisfied customers who have been using their pools and spas for many years. The salesman was great, he answered all of the customers' questions. However, the process had some issues - the employee who explained the filter was wrong, and the customers had to research on their own how to use the chemicals. The pool cover came with no instructions on how to install it. For the price paid, the customers expected more support from the company, especially for closing the pool for the first time. On the other hand, other customers were very pleased with their experience. From staking the area to the final explanation, everything was handled with expertise and professionalism. The customers had many options for the pool liner and chose the stunning Golden Seaglass. They highly recommend Crystal Pools to anyone considering adding a pool. Overall, Crystal Pools, Inc. is a reputable business that provides a wide range of pool and spa services. While there were some issues reported, the majority of customers had a positive experience with the company's professional and knowledgeable staff.
We are very pleased with our new pool from Crystal Pools. The workmanship was very professional and precise, at an affordable price. Dustin was great to work with as our sales representative. He walked us through the process from beginning to end, and he kept us updated with the project timeline. Crews were on time and let us know when changes needed to be made to our plan. Crystal Pools helped us create a backyard oasis that will provide countless memories for years to come.
I purchased a Jaccuzzi Hot Tub about a month ago. Honestly, I was upset about the service and left an unhappy review. This was something they didn't want. They fixed the problem and wanted to make sure I was happy. I am happy and I have a beautiful hot tub to enjoy. 😃
Everyone was very friendly, professional and did a great job!
This is our third large purchase from Crystal Pools. Would definitely recommend them to anyone. We LOVE our pool!