2 steam hot water generators installed 2022, just had our 4th failure of actuators/valves at a hit of 30K. First failure was within a year of new install. Pretty sad when you have to budget to keep a spare sitting near equipment because of the frequency of failures. I will never EVER spec equipment from this company again!
March 2025
We ordered a combustion blower motor for a boiler over a week ago. We still have not received the part. 500,000 BTU boiler down for over a week!! Not good.
February 2024
I work with boilers from all types of manufacturers and these are the worst commercial boilers I've ever worked with. Very poor support/engineering/design choices.
2 steam hot water generators installed 2022, just had our 4th failure of actuators/valves at a hit of 30K. First failure was within a year of new install. Pretty sad when you have to budget to keep a spare sitting near equipment because of the frequency of failures. I will never EVER spec equipment from this company again!
We ordered a combustion blower motor for a boiler over a week ago. We still have not received the part. 500,000 BTU boiler down for over a week!! Not good.
I work with boilers from all types of manufacturers and these are the worst commercial boilers I've ever worked with. Very poor support/engineering/design choices.