About Thompson Networks
Thompson Networks is a reliable and professional IT and communication provider. They have been serving clients since at least 2014, offering fast, dependable service with a focus on customer satisfaction. Clients appreciate their clear communication, responsiveness, and knowledgeable staff. The team, including technical experts and account managers, are resourceful problem solvers who understand specific needs and deliver effective solutions. Thompson Networks excels in installing and upgrading phone systems, often completing projects quickly and seamlessly with minimal downtime. They handle all behind-the-scenes work smoothly, providing training and support to ensure a smooth transition. Many clients highlight the professionalism of their staff and the high quality of customer service. The company is especially valued as a local vendor that offers personalized service, which bigger national companies often lack. Overall, Thompson Networks is highly recommended for reliable IT support, communication solutions, and responsive service tailored to small and busy businesses.
As a small, very busy New Jersey law practice, our business depends on fast, reliable connectivity and, when the need arises, prompt, dependable IT support. Our experience with Thompson Networks has been exceptional. Adam Swartz and Jacob Wood are smart, resourceful problem solvers who provide clear communication and effective solutions. Five Star service!
We have worked with Thompson Networks since 2014. When our phone system became outdated years later, we made the mistake of going with a larger national Company. A couple years later we are back with Thompson Networks. Here's what Thompson Networks has the big national providers do not: Amazing customer service and professionalism. With Thompson, we planned a new phone system, ported our numbers, provided training to all our employees, and rolled it out in under 4 weeks. All the work they did behind the scenes made install day seamless. No down time and training for our employees was excellent. We are so happy to be back with Thompson and can't say enough about...read full review
Tom Henry, our installation technician, was fantastic. On the front end of our project the sales and technical team were equally awesome. All members of the Thompson team were responsive, communicated clearly, understood our specific needs and installed a communications system to our satisfaction and as represented. The new system is integrated into or CSR module and the transition was seamless. Thank you! Blue heron Water highly recommends Thompson Networks.