About Anthony & Sylvan Pools
Anthony & Sylvan Pools offers a wide range of pool products and services. Their knowledgeable pool experts can help determine the right parts for your backyard pool, explain their use and maintenance, and provide free in-store water testing. They also offer regular pool maintenance and seasonal opening services. With 23 years of experience, the company has built a reputation for excellent service, with helpful, polite, and knowledgeable staff. The construction and build quality of their pools are also highly regarded, with a team of skilled contractors and responsive design consultants and project managers. Overall, Anthony & Sylvan Pools provides a positive experience for customers, from pool installation to ongoing maintenance and support.
This review is specifically for the retail location and the pool service team. The retail store has been amazing. Great customer service when it comes to testing, products and recommendations on multiple questions. As for the service department ,I would like to give a shout out to Brian who has closed and opened my pool and the service people in the office , Susan and (pardon me I forget the other persons name as I only spoke to her once)
David Brooks salesman gave us the best sales experience since arriving in the US 19 years ago. We wanted to redo tile and coping. He was on time courteous and knowledgeable about the process. He advised on tile trends as we were choosing tile for a house sale rather than personal choice. The price he gave by email later that day was extremely fair and to be honest much less than we expected. Later we added on a repair to a line. Again the price was extremely fair. The work was scheduled and did slip a day or two due to weather. It was though completed efficiently and carefully. The pool inspector mentioned how well it had been done. We were so impressed with David's contact and help in getting this work done as quickly as possible. A last minute request for an estimate for lights on a Friday afternoon and David provided it within 10 minutes as we needed it for contract negotiations. Highly impressive!
I have been working with A and S for 23 years. They built our pool and have opened and closed it every year since then. They have been wonderful to work with. The service department is always helpful, polite and knowledgeable. Big shoutout to Debbie for her recent help.