These guys treated me and my opinions with respect. As a Home Inspector, my experiences are always shared with my clients when they need similar services. Thanks for your quick work.
About Tru North Heating and Air Inc.
Tru North Heating and Air Inc. is a family and veteran-owned HVAC company located in Downingtown, PA. They provide top-quality heating and air conditioning services with a reputation for honest prices and excellent service. The company is dedicated to exceeding customers' expectations by employing expert certified technicians who focus on meeting their needs.
Customers often praise the personable and knowledgeable staff, including the owner, who takes time to explain systems and ensure clients feel comfortable. The staff is friendly, helpful, and professional, even during challenging times like natural disasters when the company's own office was affected. Many clients appreciate the staff’s familiarity with their service history and personalized recommendations.
The installation process is known for being timely and thorough, with new systems working well after installation. The company’s representatives, like Noah, are praised for explaining options clearly and answering questions pleasantly. Technicians arrive on time, are courteous, and ensure clean work, as highlighted by reviews of the installation crew and technicians. Overall, Tru North Heating and Air Inc. is highly recommended for its superior service, quality products, and customer-focused approach.
Reviews
Very knowledgeable service technician- very kind & friendly too. I Had a faulty flame sensor that needed replacement one week before scheduled yearly maintenance. Technician was able to do both repair & yearly maintenance at same visit. The manager kindly dropped the service call fee which was great goodwill and customer service!
Caleb and Sean showed up promptly at 8am. They introduced themselves and proceeded to service our heat pump in a proactive manner for the coming fall. Being new to this home, I appreciated that they gave me feedback on the unit's age and small details about why it was setup the way it was. 100% will call Tru North again.
Photos

Hours
Good to know
- veteran-owned
- offers military discount
- open to all
Location
30 West Lancaster Avenue, Downingtown, PA 19335
Explore More Businesses Around
Is this your business?
Upgrade your profile to add the context customers, search engines and AI systems use to evaluate and recommend your business.