Tony's Home Services

Fireplace Services, Heating contractor, Chimney Sweeps, Gutter Services

259 Norwood Rd, Downingtown, Pennsylvania 19335
(610) 873-0122

Reviews

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  • Healing Light Empath
    Oct 2023

    I had a wonderful experience working with this company. Sid and Joey are great. They wear booties into your house and keep your floors clean. I hear they offer lots of other services and will have to check them out again.

  • Brandon Nieves
    Sep 2023

    Easy to schedule an appointment, confirmation text day before, they were a little behind the scheduled time but I know from being in the home service business the customer they were with before me may of had complications or some one had to hit the john. They wore booties in the home, protected the floors and cleaned up well. Payment was easy. They had an appointment with my brother for a chimney sweep after mine and they told him he didn't need one. Honesty like this goes a long way and although they did not make money there today(bros house), they have his business and his referrals in the future. Price was lower than the previous Company that swept my chimney but I believe it's because they are smaller with less overhead. No reduction of quality.

  • Stephanie Bernasconi
    Sep 2023

    They came out for an inspection a month ago and it all went well. I was very impressed with cleanliness of the cleaning. After some trials and tribulations things were sorted out mostly due to Amy, the office manager. What a champ! Would highly recommend hiring them for any of the your chimney needs.

  • Jennifer Lee
    Jun 2023

    Not sure what happened. I had a confirmed appointment for 5/25/23 to have someone clean chimneys. No service tech arrived. I called and left messages, emailed, and texted. No one ever returned a single communication. Their google reviews suggest strong customer service. My experience didn’t match up. Completely ghosted.

  • Rebecca Stiefel
    Jun 2023

    They did a great job replacing my fireplace and Sids team was great. BUT they forgot to order the remote. I’ve called, emailed, driven by and it’s like they disappeared. We are still owed the fireplace remote and they just vanished. We are extremely unhappy and if they ever reappear do not use them this was unprofessional.Service: Fireplace installations

  • Eric Satterthwaite
    May 2023

    Paul did an excellent job assisting with our fireplace review/repairs. He took the time to explain what was happening with the fireplace which really helped to make the process understandable and simple. Great work!Services: Chimney repair & restoration

  • J D
    Feb 2023

    Setting up an appointment was easy, they showed up on time and did a great job. I got a lot of useful information about taking care of my fire place as well. He was friendly and professional. My fireplace looks great, he even cleaned the glass doors! I will use their services again when the time comes.Services: Stove & fireplace cleaning

  • Aashka Patel
    Feb 2023

    Paul and Mike were great! Mike was super responsive when scheduling my appointment. Paul did was on-time, respectful, cleaned the chimney, and answered all questions I had. Would recommend!Services: Chimney inspections

  • Leslie S.
    Feb 2023

    We used Tony's home services to replace a gas fireplace unit in our home. The salesman went on an on about how much heat it would throw off into the room. It was not something we asked about but was a nice added benefit to hear about when we decided to purchase the unit from Tony's and have them install it. The first time they came to install it they didn't have all the part's needed so we had to reschedule. We were very understanding. When they came to install it the second time the installation person kept telling us how hot his house gets when he runs his gas fireplace unit and we will be surprised how much heat it will generate.Well after trying the unit on many occasions that has not been our experience at all. The unit generates no heat at all it just for looking at I suppose. When I called to ask them about the difference in what we were told about the unit and what we were experiencing they said they would get back to me.I'm still waiting for a call back. It's 2 months, and several more calls on my part and now they are saying they never said it would give off heat.Very untrustworthy company. Would never use them again.

  • Bert Marlin
    Jan 2023

    Brian Watkinson was fantastic. Did a great job with the cleaning and inspection and took the time to answer all our questions.Wish all companies provided this type of quality and friendly experience.Service: Chimney cleaning

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Tony's Home Services

259 Norwood Rd, Downingtown

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Hours

Monday: 8:30AM - 5PMTuesday: 8:30AM - 5PMWednesday: 8:30AM - 5PMThursday: 8:30AM - 5PMFriday: 8:30AM - 5PMSaturday: ClosedSunday: Closed