Speedy Rooter & Capital Plumbing

Mar 2023

I didn't even use their services and got screwed! My neighbor had an underground pipe bust. Causing sewage water to cover her basement and leak to mine. She called Speedy Rooters & son. They came over.. said it was the underground pipe and ended up "Fixing it". They even had an inspector check the ground pipe work. 5 months later... I get flooding on my side AGAIN. ( Basement- My DAUGHTERS room!!) The neighbors renter called another plumber over to look at it. The plumber took pics and even called Speedy rooter & son. A pipe that was supposed to be put a certain way wasn't. CAUSING the pipe to bust out of where it was being held and caused the flooding. So my neighbor filed for the damage repair to my property through her insurance. As so did I. Both claims were denied because there is evidence through photo's The other plumber and the fact that as soon as the other plumber called him... the next day Speedy rooter and son was right over there to "Fix it ". If it wasn't there fault then why rush back to fix the problem and not charge? Because they admitted it was from the companies shotty workmanship. So our insurance denied our claims and told me to call Speedy and son and have them file a "Commercial Liability claim", since they are a LLC company. I have been calling them since I found out about the insurance claims. The woman first said " She's not in. Give me your name and number and I will pass it to her." Then it became a "him and that he is rarely in the office. and is mostly in the field"... That is what I was told after being jerked around for days and offering to come in and talk to the "Guy" who does the claims. I call everyday. The guy was suppose to be in the office today.. Monday 3/20/23. But called twice already. First it went straight to a voicemail. Then, it rang and rang and rang... then went to a voicemail. I did report them to the BBB. Not sure what else to do. They will not even give the address to me!!! Or have it on their Receipts!!! There receipts have a PO Box to send payments to!!! What?!?!?! So I hope this one on here is the right one! This place is a scam from what I'm seeing. And I'm not even a Customer!!!!!! My advice.... STAY AWAY like so many others have written.