About The Factory - Dickson City
The Factory is a large lighting, furniture, and patio store with two locations in Northeast Pennsylvania, known for their quality, premium design, and durable "heirloom" furniture. They offer a wide selection of Amish-made custom furniture for every room in the home, as well as an extensive range of lighting fixtures. The staff at The Factory are known for their friendly and informative help, with reviews highlighting the patience and knowledge of employees such as Tim, Ryan, and Jason. They worked diligently with customers to ensure they found the right products and had them in a timely manner. The store allows customers to bring their dogs in, and they have a variety of high-quality merchandise. Customers who have purchased rocking chairs, lighting fixtures, and are planning to return for backyard items and custom couches. Overall, the Factory provides great products, great service, and great prices.
From the minute I walked in the door to the delivery the service and quality of all the products I purchased has been exceptional.
Marla took time and care to ensure I had everything I needed for my new home, lighting and furniture all exactly what I wanted. She was accommodating with my delays and the delivery team was exceptionally kind, knowledgeable and skilled. I couldn’t have asked for more.
You will never be disappointed with lighting or furniture purchased at the Factory. The highest quality, service and many beautiful things to choose from. Thanks Marla and all the staff at the Factory!
My wife and I were recently in Scranton car shopping, and went to The Factory to look at lighting, but mostly to pass some time. We were quite impressed with the quality of the furniture and the selection was also impressive. We ended up buying a beautiful dining table and chairs. Lori was our sales person and she couldn't have been more pleasant or helpful! If you have never been to The Factory, I would recommend checking it out before you make any selection. Lori was able to answer all of our questions and I felt we were in good hands with her.
Such an awesome and amazing company to do business with! Their quality of products are top notch as well as the staff! Especially Ryan as he has gone up and above excellence with his customer service and satisfaction! I will be frequenting The Factory for our upcoming home projects. Many thanks!!!