Martins Carpet One Floor & Home

Martin's Carpet One Floor & Home has provided flooring and window treatment products with outstanding customer service, free design, and guaranteed installation for over 25 years in Southeast Pennsylvania, serving Lancaster, Ephrata, and Reading. Customers had a great experience with all the employees they worked with. The staff were knowledgeable and answered all questions. The install and finished product looked fantastic and still did 5 months later. Service and installation were fast and very professional. One customer already had Martin’s scheduled to install floors in several other rooms as part of a whole house remodel. Another customer found the team wonderful to work with, and the floors came out beautifully. The installers were very meticulous and installed in a timely manner. One reviewer received fantastic service, noting an employee who took the time to explain options, was patient with indecision and sample requests, never pushy, answered emails promptly, and did everything with a genuine smile. Delivery was easy with no issues. Another experience had a rough start due to a manufacturing company issue, not Martin’s fault, but the team was very helpful and had extra people come out to assure correct information. Two guys completed the floor job in as little as 5 hours, and customers were pleased, with great follow-up. Highly recommended.