Our stairs were ordered by our contractor for a renovation project we had in Atlantic beach. The stairs were very nice but our contractor, after getting a final payment, left without adding the wooden threads which were in our contract. We went to Mylen to try to get the threads to finish the project on our own. The team at Mylen were very helpful. We were able to get the threads which matched the stairs ordered by our contractor. Special thanks to Greg Giovinco, always helpful, always prompt to respond to any questions or concerns I had. Great company to do business with.... read full review
January 2026
We had an absolutely wonderful experience working with Marissa at Myles Stairs. From start to finish, she was incredibly professional, patient, and knowledgeable. During a time when we felt overwhelmed and unsure about the right direction, Marissa took the time to clearly explain the products, options, and process, making everything easy to understand.
Her expertise with the product is outstanding, and her calm, reassuring approach truly set her apart. She made what could have been a stressful experience feel smooth and manageable. We felt confident in our decisions thanks to her guidance and support.
This is Sully from Matrix Construction. I can’t express enough how happy I am with the customer service from this company. They respond quickly and professionally, and Matt in particular went above and beyond—he answered all my questions with patience and even provided the extra parts we needed free of charge. Truly excellent service!
Our stairs were ordered by our contractor for a renovation project we had in Atlantic beach. The stairs were very nice but our contractor, after getting a final payment, left without adding the wooden threads which were in our contract. We went to Mylen to try to get the threads to finish the project on our own. The team at Mylen were very helpful. We were able to get the threads which matched the stairs ordered by our contractor. Special thanks to Greg Giovinco, always helpful, always prompt to respond to any questions or concerns I had. Great company to do business with.... read full review
We had an absolutely wonderful experience working with Marissa at Myles Stairs. From start to finish, she was incredibly professional, patient, and knowledgeable. During a time when we felt overwhelmed and unsure about the right direction, Marissa took the time to clearly explain the products, options, and process, making everything easy to understand.
Her expertise with the product is outstanding, and her calm, reassuring approach truly set her apart. She made what could have been a stressful experience feel smooth and manageable. We felt confident in our decisions thanks to her guidance and support.
We couldn’t be happier with... read full review
This is Sully from Matrix Construction. I can’t express enough how happy I am with the customer service from this company. They respond quickly and professionally, and Matt in particular went above and beyond—he answered all my questions with patience and even provided the extra parts we needed free of charge. Truly excellent service!