Access PT in Carlisle, PA was fantastic. Miranda, Zach, Caroline, Cheyenne, Lindsay, and others I’m forgetting to mention were all great guides as I recovered from my bi-lateral total knee replacements. I firmly believe that I was more successful and saw quicker results because they were so receptive to my feedback and worked on my real-world concerns. I am very grateful that I have such a wonderful resource close by and would recommend them to anyone recovering from a surgery or injury.
Thanks, all! Chris Martin Carlisle, PA
John FitzGerald
Aug 2024
I have been treated by the physical therapists at AccessPT to solve multiple problems involving my neck pain, spine surgery, and knee replacement surgery. After a very rough year, AccessPT gave me back a pain free, independent life. They are my first “Go to” for pain treatments.
Cindy Mueller
May 2024
I had a great experience at AccessPT. Josh was great to work with. He figured out the root of my problem and quickly came up with a plan to relieve my discomfort. I noticed a difference after the first visit. I also worked with Hunter and Cheyenne to do exercises. Both were friendly and helpful. I would highly recommend going here for physical therapy.
Michael Griffie
May 2024
Definitely recommend. This is my 4th time here. Staff are knowledgeable, always polite, friendly, know their job. Must try.
Amy Irvin
Mar 2024
I am so happy to have found this place!! From the time I walked in, they were welcoming and pleasant. I was having terrible foot pain and my doctor recommended therapy. The therapist (Miranda) listened to my concerns and came up with a plan that I could easily do at home. During my visits to the office she manipulated the muscles and truly cared about me making progress on my recovery. I would highly recommend this place to anyone. You can see they care about their patients as individuals and that is so important to me. I am walking and moving so much better and have a better understanding of how to care for my feet. Thank you Cardin and Miller for everything you did for me!!!
Stephen Kinkade
Mar 2024
Update 5 March 2024: Received confirmation from FEP BCBS4/5 overall due to quality of PT care. The physical therapists (5/5) are the main reason we will continue to do business with Access PT. The transition process post-acquisition by Access PT (2/5) really did a disservice to the level of trust we had in Carden & Miller and the front-end customer-facing employees. As Carden & Miller, the service provided to the Carlisle area was always 5/5. I understand some circumstances are outside of the employees’ control; however, AccessPT should take more oversight accountability to avoid a disruption in local area relationships._____Edited original / revised upgrade from low rating to 4-star: thank you for responding to insurance concerns and communicating mishap. Accountability goes a long way and we will still be utilizing, once confirmation from insurance is processed.If you are Federal Employee Program Blue Cross / Blue Shield, I recommend making sure approval has been confirmed.Thank you. We appreciate the overall service of the physical therapists and are glad the issue appears resolvable.Willing to further adjust rating upon confirmation from insurance company that FEP BCBS is in fact accepted.______Response to business reply:I understand there are logistical and transitional issues that arise. Some proactivity may have been helpful. What if we received the refusal from our insurance and simply paid without bringing to your attention? Would you have simply kept the payments, similar to you collecting copays without authorization? Yeah, you collected insurance copays without approval. You did not alert us of any issues that arose. We alerted you. Please refrain from putting a marketing spin on your reply, akin to gaslighting a consumer for seemingly being ignorant to business acquisition logistics. The transition process is YOUR responsibility to make sure everything functions smoothly. So, maybe, just say, “my bad, we messed up.” We now have to cancel appointments, as we still have not received confirmation of authorization. So, your mishap has now led to a break in medical care. These are reasons why you make sure procedural logistics are in order 2 months in advance of a new calendar year rather than wait for a customer to alert you 2 months into the new year. Remember that: we alerted you. The business did not alert us. A large entity like AccessPT that has a large footprint in the CT/NY/PA corridor should be ready for transitions upon acquisition. Please fix and provide us with a phone call when the authorization is received. As far as we’re concerned, you’re not covered as a provider until we receive FEP BCBS authorization confirmation. We are not going to accrue any more bills on “good faith.”
George Schreiber
Dec 2023
I have been very pleased with treatment to date.
John Heinze
Dec 2023
outstanding
Margaret Weston
Dec 2023
Kind, caring physical therapist worked with me. Took the time to explain each exercise. I feel better! Thanks!
Rachel Van Grouw
Oct 2023
My 12-year-old son has very flat feet and was experiencing significant ankle, foot, and knee pain during his middle school basketball season. the therapist we saw at Cardin and Miller treated him like a "real" patient and gave him a full assessment. Their recommendation was a custom insert for his shoes and exercises to prepare his foot to use the insert when it was made. My only complaint is that the insert was very expensive and felt like a huge mark-up, BUT it's done the job. My son is now able to play sports (he even ran track in the spring) with almost no pain. Given the fact he was hobbling off the basketball court before the inserts, this is a huge win. We definitely recommend Cardin and Miller!
C.E. Martin
Access PT in Carlisle, PA was fantastic. Miranda, Zach, Caroline, Cheyenne, Lindsay, and others I’m forgetting to mention were all great guides as I recovered from my bi-lateral total knee replacements. I firmly believe that I was more successful and saw quicker results because they were so receptive to my feedback and worked on my real-world concerns. I am very grateful that I have such a wonderful resource close by and would recommend them to anyone recovering from a surgery or injury.
Thanks, all!
Chris Martin
Carlisle, PA
John FitzGerald
I have been treated by the physical therapists at AccessPT to solve multiple problems involving my neck pain, spine surgery, and knee replacement surgery. After a very rough year, AccessPT gave me back a pain free, independent life. They are my first “Go to” for pain treatments.
Cindy Mueller
I had a great experience at AccessPT. Josh was great to work with. He figured out the root of my problem and quickly came up with a plan to relieve my discomfort. I noticed a difference after the first visit. I also worked with Hunter and Cheyenne to do exercises. Both were friendly and helpful. I would highly recommend going here for physical therapy.
Michael Griffie
Definitely recommend. This is my 4th time here. Staff are knowledgeable, always polite, friendly, know their job. Must try.
Amy Irvin
I am so happy to have found this place!! From the time I walked in, they were welcoming and pleasant. I was having terrible foot pain and my doctor recommended therapy. The therapist (Miranda) listened to my concerns and came up with a plan that I could easily do at home. During my visits to the office she manipulated the muscles and truly cared about me making progress on my recovery. I would highly recommend this place to anyone. You can see they care about their patients as individuals and that is so important to me. I am walking and moving so much better and have a better understanding of how to care for my feet. Thank you Cardin and Miller for everything you did for me!!!
Stephen Kinkade
Update 5 March 2024: Received confirmation from FEP BCBS4/5 overall due to quality of PT care. The physical therapists (5/5) are the main reason we will continue to do business with Access PT. The transition process post-acquisition by Access PT (2/5) really did a disservice to the level of trust we had in Carden & Miller and the front-end customer-facing employees. As Carden & Miller, the service provided to the Carlisle area was always 5/5. I understand some circumstances are outside of the employees’ control; however, AccessPT should take more oversight accountability to avoid a disruption in local area relationships._____Edited original / revised upgrade from low rating to 4-star: thank you for responding to insurance concerns and communicating mishap. Accountability goes a long way and we will still be utilizing, once confirmation from insurance is processed.If you are Federal Employee Program Blue Cross / Blue Shield, I recommend making sure approval has been confirmed.Thank you. We appreciate the overall service of the physical therapists and are glad the issue appears resolvable.Willing to further adjust rating upon confirmation from insurance company that FEP BCBS is in fact accepted.______Response to business reply:I understand there are logistical and transitional issues that arise. Some proactivity may have been helpful. What if we received the refusal from our insurance and simply paid without bringing to your attention? Would you have simply kept the payments, similar to you collecting copays without authorization? Yeah, you collected insurance copays without approval. You did not alert us of any issues that arose. We alerted you. Please refrain from putting a marketing spin on your reply, akin to gaslighting a consumer for seemingly being ignorant to business acquisition logistics. The transition process is YOUR responsibility to make sure everything functions smoothly. So, maybe, just say, “my bad, we messed up.” We now have to cancel appointments, as we still have not received confirmation of authorization. So, your mishap has now led to a break in medical care. These are reasons why you make sure procedural logistics are in order 2 months in advance of a new calendar year rather than wait for a customer to alert you 2 months into the new year. Remember that: we alerted you. The business did not alert us. A large entity like AccessPT that has a large footprint in the CT/NY/PA corridor should be ready for transitions upon acquisition. Please fix and provide us with a phone call when the authorization is received. As far as we’re concerned, you’re not covered as a provider until we receive FEP BCBS authorization confirmation. We are not going to accrue any more bills on “good faith.”
George Schreiber
I have been very pleased with treatment to date.
John Heinze
outstanding
Margaret Weston
Kind, caring physical therapist worked with me. Took the time to explain each exercise. I feel better! Thanks!
Rachel Van Grouw
My 12-year-old son has very flat feet and was experiencing significant ankle, foot, and knee pain during his middle school basketball season. the therapist we saw at Cardin and Miller treated him like a "real" patient and gave him a full assessment. Their recommendation was a custom insert for his shoes and exercises to prepare his foot to use the insert when it was made. My only complaint is that the insert was very expensive and felt like a huge mark-up, BUT it's done the job. My son is now able to play sports (he even ran track in the spring) with almost no pain. Given the fact he was hobbling off the basketball court before the inserts, this is a huge win. We definitely recommend Cardin and Miller!