I had the most incredible experience at RF Fager Company recently and I simply couldn't wait to share it with everyone. After visiting multiple stores without any luck in finding the part I needed, I decided to give RF Fager Company a call. Little did I know that this call would lead to an outstanding display of customer service and a happy ending to my search.When I spoke with Matthew over the phone, he exuded confidence and assured me that he would do his best to help me find the elusive part. His positive attitude and willingness to assist convinced me to visit the store in person. Upon arrival, I was greeted by Matthew, who promptly began searching for the part... read full review
January 2023
excellent staff, very professional..Phil,,, get your load anywhere, best driverJoe''' excellent customer service .. know his roofsEric,, Top notch salesman, cant thank him enough for all his services.the rest of the crew i didn't mention,,, thumbs up to all of you, been doing business with fagars over 25 yrs,, plan on keep it going..
August 2022
Called in looking for a part for home Hvac, the lady who answered was very helpful, cross checked the part and went out of her way double checking everything to make sure I got what I needed. Didn’t have the right part and she even suggested another supplier to try and help me out!! This is what customer service is all about. Thanks for all your help
I had the most incredible experience at RF Fager Company recently and I simply couldn't wait to share it with everyone. After visiting multiple stores without any luck in finding the part I needed, I decided to give RF Fager Company a call. Little did I know that this call would lead to an outstanding display of customer service and a happy ending to my search.When I spoke with Matthew over the phone, he exuded confidence and assured me that he would do his best to help me find the elusive part. His positive attitude and willingness to assist convinced me to visit the store in person. Upon arrival, I was greeted by Matthew, who promptly began searching for the part... read full review
excellent staff, very professional..Phil,,, get your load anywhere, best driverJoe''' excellent customer service .. know his roofsEric,, Top notch salesman, cant thank him enough for all his services.the rest of the crew i didn't mention,,, thumbs up to all of you, been doing business with fagars over 25 yrs,, plan on keep it going..
Called in looking for a part for home Hvac, the lady who answered was very helpful, cross checked the part and went out of her way double checking everything to make sure I got what I needed. Didn’t have the right part and she even suggested another supplier to try and help me out!! This is what customer service is all about. Thanks for all your help