About Terra Electric
Reviews for Terra Electric
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Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Terra Electric is a family-run business that provides prompt, professional, and knowledgeable electrical services. They take pride in their work and are committed to delivering high-quality results. With a focus on attention to detail, they ensure that their customers receive exceptional service. Their team, led by Paul, is responsive and goes above and beyond to address clients' needs. Terra Electric offers 24-hour service, making them a reliable choice for emergency situations. Their expertise extends to resolving complex electrical issues, and they work efficiently to identify and fix problems. Recently, customers have praised Terra Electric for their professionalism and punctuality. Reviews highlight the excellent job done by Paul and his crew, who completed indoor and outdoor work, including installing outdoor lighting without damaging any plants. They are noted for being respectful of homes and gardens, and their attention to detail has exceeded expectations. Customers appreciate their dedication to safety, ensuring that fence gates and doors are secured to keep pets safe. Terra Electric has built a strong reputation for being trustworthy and reliable, earning the trust of their clients through dedicated service and a commitment to quality.
Our home started to experience "Crazy" electrical issues mid-November,2023 that became absolutely troubling and down right scary! Lights going to half power then to blinding brightness? Whole section of the house dropping out but no breakers tripping? Surge protector strips frying? We called our electrical service provider numerous times with no one showing up for days! Finally 2:am Saturday night I'm awakened by my son saying "Dad, the furnace is making a buzzing noise and electrical smoke / smell is coming from one of the circulator boxes?"" The Main is shut off! Sunday morning I make a call at 6:am to Terra Electric seeing their reviews and "24hr. Service" I figured I'd leave a message on their answering service. Well, needless a say I wake Paul up and after a daisy chain of apologies for the early call he takes mt info & address and said I'll be over later in the morning. Paul arrived, evaluated the ongoing issues and proceeded to check our service panel as well as our back up generator because it never picked in when we tripped the service main, Which he felt was odd? He stated flat out it's not your panel because everything checks out perfect! He said, Mark it your service coming in from your provider!! We went out and he notice a lot of moisture in the meter and did not like the condition of the drop and the meter base. He said lets manually switch over to your back up and "Bingo" everything in the house was run purfect!! Monday morning low and behold a member of our electrical provider finally shows says your reading are all good and plugs in a new meter and the generator drops off and we're back on the power grid. Laughing about my statement on my electrician is going to replace the corroded power line drop and meter base he leaves stating to put in a claim if anything was damaged from the bad meter. In less than an hour after the providers field tech swapped and left the electric starts going "crazy" again blowing half our spa breaker and the furnace thermostats??? Shortly after we shut the the main off again Paul's crew shows up and gets to work, Thank God! Terra had our new drop mounted checking everything over again and flipped the main back on to the grid? I'm telling you that moment when everything was running correct again was worth every penny!! They found the ground and natural connecting lugs lose up top which caused the current to connect and disconnect in the wind or power draws!! Thank You ! Terra Electric We have our peace of mind and power supply back!!!