About Moisture Master Pros
Moisture Master Pros has built a strong reputation in the Philadelphia area for over twenty years, providing water damage restoration and mold remediation services. The company specializes in detecting and fixing water leaks with advanced tools like thermal imaging, saturation testing, and drone inspections to ensure accurate assessments. Customers consistently praise the professionalism and knowledge of the technicians, especially their clear communication and willingness to explain complex issues. One client appreciated the support from a technician who, despite delays in reporting, offered a detailed evaluation and practical steps for fixing water problems. Others have noted the team's persistence in advocating for safety measures with utility companies, helping jobs proceed smoothly. The craftsmanship of their workers, such as Alejandro and Jose, has been highly commended. They replaced a wall in a basement, rebuilt it with waterproofing, insulation, drywall, and more, in just two weeks. Their dedication and attention to detail extended to re-securing supports under stairs and transforming storage space efficiently. Alejandro even worked overtime over the weekend to finish the job quickly without sacrificing quality. Moisture Master Pros is committed to quality service, offering a one-year warranty on their work. They are responsive and often go the extra mile, responding during emergencies even on weekends. Their reports, complete with before and after photos, are detailed and clear, adding to customer satisfaction. Whether dealing with water damage or mold issues, Moisture Master Pros remains a reliable choice in Philadelphia.
Do not hesitate to make the call. Josh and team were top notch from start to finish.
Josh took the time to thoroughly inspect and explain findings leaving me with no questions only solutions. He was patient and ensured before leaving I understood any next steps as well.
Scheduling was a breeze working with Promise. She went above and beyond to assist and schedule. She never missed a beat and was always a pleasure to speak with. She also ensured all my questions were answered.
Not only do I give Josh and Promise a 5 star rating the team that completed the work itself were thorough and meticulous. 5 stars all around, highly recommend!
Had a new apartment with an unfinished basement that they helped restore efficiently and quicker than expected. they got rid of all the old moldy ceiling for me! They were a lifesaver
Moisture Master Pros did a secondary home inspection for us when we were buying our home and caught some critical issues that the original home inspector missed, and it ended up saving us money on future repairs, and allowed us to negotiate a cheaper price on our house as well. They repaired a few areas inside and outside of the home that ensured we were moving into a place that was safe, and without issues that might blindside us later. They were extremely kind, professional, and great to work with overall. Really genuine, good pricing, and real solutions. If you're thinking about using them, take this as your sign! They're great!