Jefferson Health – Bala Cynwyd is praised for its excellent staff and attentive physicians, with patients expressing high satisfaction with the quality of care. The providers are knowledgeable, especially in weight management, and encourage healthy lifestyle and diet changes. Patients appreciate the compassionate service and feel staff members do their best, even if the facility faces challenges like short staffing. However, some concerns are raised about wait times on the phone and front desk etiquette, suggesting room for improvement in customer service. Overall, the clinic receives positive feedback for its caring environment and dedicated team.
The receptionist at the front desk was very friendly. I did not wait long to see the doctor.
Dr. Keino Johnson seems to be very through and genuinely care about his patients health well being. I think that I have found myself a new primary care doctor.
Great 1st Visit with Dr Masters…I feel like she heard my concerns and she addressed every question I had. .Great bedside manner.. Highly recommend her for your care…
Experience with Dr. Master, was great. Dr. Master took her time with me, and seemed to be concerned about me. She listened to everything I said, and answered all of my questions. Dr. Master, ordered needed test. The Medical Assistant, Stephanie was not only kind and
Knowledgeable; she was funny and friendly and took her time with me. The Receptionist at the front desk was very polite.
Mrs. Hortense LeVere