Jefferson Health – Bala Cynwyd is praised for its excellent staff and attentive physicians, with patients expressing high satisfaction with the quality of care. The providers are knowledgeable, especially in weight management, and encourage healthy lifestyle and diet changes. Patients appreciate the compassionate service and feel staff members do their best, even if the facility faces challenges like short staffing. However, some concerns are raised about wait times on the phone and front desk etiquette, suggesting room for improvement in customer service. Overall, the clinic receives positive feedback for its caring environment and dedicated team.
Been going to this place for a long time now all I have to say is the staff are very nice. And the doctors are too! But they just can't seem to find out what is going on with my health. So they are failing me on that point.
Dr masters is a lovely and very intelligent Dr who goes far beyond with your visit and is uniquely kind and shows empathy to try and get results and I'm.ever so grateful to call her my physician she is the best and I'm elated we ith her and my visits there sincerely charlotte tyorremontagno
I like coming to this office. The staff is nice and efficient. The office is clean and my doctors are compassionate and include me in the treatment decisions. That means a lot to me.