Epoch IT Services

Epoch IT Services, a reliable IT specialist based in Pennsylvania, offers comprehensive technology solutions for businesses. They provide managed IT services, cloud solutions, security, data backup, and network solutions, tailored to meet clients' unique needs. Serving the Lehigh Valley, Allentown, Bethlehem, Easton, Vermont, North Carolina, and beyond, Epoch IT is committed to delivering excellent service. Their proactive managed services include continuous monitoring and maintenance to prevent costly downtime and ensure optimal system performance. With remote access and support capabilities, Epoch IT resolves issues efficiently, minimizing disruptions. Clients have shared positive experiences with Epoch IT. One client mentioned that a technician saved their project and fixed their computer on the same day, praising the staff for being polite, friendly, and helpful. Another client was pleased with how they fixed a computer screen, noting that it functions better than when it was new. Although there was a $150 diagnostic fee and an hourly rate for work, the client appreciated that the fee was waived due to the quick nature of the fix. They felt that the overall cost was reasonable compared to other options. Additionally, clients have remarked on the efficiency, professionalism, and courteous service provided by Epoch IT. Although the online payment portal does not update ticket statuses, the team is responsive to email inquiries. Despite some minor issues, such as a slow elevator, the overall feedback highlights the exceptional and timely service that Epoch IT delivers. In summary, Epoch IT Services is a dedicated IT specialist, providing comprehensive technology solutions, proactive managed services, and excellent customer service across Pennsylvania and beyond.