Enterprise Fleet Management

Enterprise Fleet Management provides comprehensive fleet management services to companies, government agencies, and organizations with medium-sized fleets of 20 or more vehicles. The company operates a network of over 50 fully staffed offices across the U.S. and Canada, managing a fleet of more than 470,000 vehicles. Customers praise Enterprise Fleet Management's exceptional customer service and user-friendly rental process. One reviewer described the online reservation system as "the most user-friendly online rental process" they had ever used, with a seamless and streamlined experience. When an unexpected issue arose during the rental period, the assistant manager and branch manager quickly resolved the problem, keeping the customer informed every step of the way and getting them back on the road within just 2 hours. Reviewers highlight the professionalism and empathy demonstrated by Enterprise staff, who go above and beyond to assist customers. One customer was particularly impressed by the management team's handling of an "emergency" tire issue, stating that they "put their customer service skills to the test" and provided "exceptional service." Another reviewer commended the young staff member, Erica, for her helpful attitude and for conveniently dropping them off at the auto repair shop to pick up their vehicle. The cleanliness of Enterprise's rental vehicles is also noted, with one customer remarking that the cars are "SO CLEAN!" Reviewers further appreciate the convenience of Enterprise's services, such as the prompt pickup and drop-off arrangements, which made the rental process seamless and hassle-free. Overall, customers consistently praise Enterprise Fleet Management for its outstanding customer service, user-friendly technology, and commitment to meeting the needs of its clients. The company's network of local offices, extensive fleet, and skilled staff enable it to provide exceptional fleet management solutions to organizations of all sizes.