When a rental property with a household of five suffers a collapsed sewer line, time is of the essence in the response of a drain service company. Alex and his professional crew at Roto-Rooter not only re-established temporary flow the same day but scheduled and coordinated their trenchless installation of a new sewer line out to the city connection in the alley and worked seamlessly with the great crew from City of The Dalles Public Works to complete the whole job by mid-afternoon. Incredible service, communication and professionalism. Thank you Alex and crew!!
July 2025
I recommend Alex with Roto Rotor for a sewer/water line replacement. I had to have mine replaced because of what they call Orangeburg sewer line that they had to use back in WWII. His crew was amazing! Did a great job and in a timely manner. I only had my water off for 4-5 hours. The job was done in 2 days. Alex is a kind and understanding person and had my situation run very smoothly. When he said he would be there at a certain time he was there. Yes the cost was a bit stressful but the cost was totally worth it because of his work ethics’s. Thank you, Alex. Karen Dunbar
November 2024
Such a smooth and easy plumbing experience with Alex and his team! Shopped around and it was an easy choice once interacting with Alex. He was professional, kind and always kept our best interests in the priority seat and our expectations in check. The work was done within 2 days on a full orange berg sewer line remediation/replacement and it was at least 20% cheaper then the competition because of their trenchless technology. They left everything the way they left it as best as they could, and gave us plenty of plumbing tips that will surely save us so much down the road!
When a rental property with a household of five suffers a collapsed sewer line, time is of the essence in the response of a drain service company. Alex and his professional crew at Roto-Rooter not only re-established temporary flow the same day but scheduled and coordinated their trenchless installation of a new sewer line out to the city connection in the alley and worked seamlessly with the great crew from City of The Dalles Public Works to complete the whole job by mid-afternoon. Incredible service, communication and professionalism. Thank you Alex and crew!!
I recommend Alex with Roto Rotor for a sewer/water line replacement. I had to have mine replaced because of what they call Orangeburg sewer line that they had to use back in WWII. His crew was amazing! Did a great job and in a timely manner. I only had my water off for 4-5 hours. The job was done in 2 days. Alex is a kind and understanding person and had my situation run very smoothly. When he said he would be there at a certain time he was there. Yes the cost was a bit stressful but the cost was totally worth it because of his work ethics’s. Thank you, Alex. Karen Dunbar
Such a smooth and easy plumbing experience with Alex and his team! Shopped around and it was an easy choice once interacting with Alex. He was professional, kind and always kept our best interests in the priority seat and our expectations in check. The work was done within 2 days on a full orange berg sewer line remediation/replacement and it was at least 20% cheaper then the competition because of their trenchless technology. They left everything the way they left it as best as they could, and gave us plenty of plumbing tips that will surely save us so much down the road!