Medical Clinics in The Dalles

“Dr. Moreno is amazing, she listens to what I have to say, never rushes me, takes her time makes me feel comfortable, not pushing me like she’s in a hurry to get out and move on to the next person! I appreciate her so much taking her time with me and knowing that I’m heard and my needs are being taken care of is the best feeling.“

“Dr. Amy Forrest, the ER physician was great. She managed my pain from a broken ankle (2nd time in 6 months, despite 9 pins and a metal plate surgically installed in July 2021). She had a great bedside manner and truly cared. She made sure I was taken care of. The RN who put on my cast was great too because she made sure it cured in the position with a bent foot (so I wouldn't get "drop foot" she said). I was out of the ER within about 4 hours. The only reason this review is a 4 and not a 5 is because I thought I broke my knee, shin and ankle in the fall (slipped down a hill on gravel) and I had to ask the nurse to clean the wound before they put the cast on (?) to avoid an infection. And, I had a heck of a time getting someone to get me an ice pack to keep it from swelling. Three (3) ER staff came in and I asked each of them for an ice pack and each time they said they would bring it. . . 45 minutes passed. I finally called the front desk at the hospital and asked to be transferred to the nurses station. I can't walk (no crutches or wheelchair), no call button to contact someone, and they close those big heavy doors to the ER room so you'd have to yell at the top of your lungs and sound like a crazy person to get their attention. Then, the RN who told me I was discharged said to make my way to the front to leave. . . then shut the door. Ugh, no crutches or wheelchair with my right leg in a cast. I couldn't even get to my clothes. I had to pull a chair with my good leg and transfer myself, then open the door and call out for help. The RN responded, "Well can you get yourself dressed?" Kind of rude.“