These guy's are really out to help you. It's not just about money to them. I had different company's come out and try to sell me complete complete cooling systems for outrageous price of $8000. to 17,000 dollars. They did a check up and found and easy fix. Saved me thousands. They now have my business and will do all my service work from now on.
Thank you
So, our air handler went out due to a circuit board that wasn’t available anywhere I or Columbia could find it (regionally).
Columbia escalated it with Trane and was able to track it down (Trane was out of stock when I called).
Throughout this process (2 weeks) the people at Columbia were great in their communications and, believe it or not, in the final bill!
Big shout out and kudos to Scott and Josh…thank you!
821 Columbia Boulevard Suite 1917, St. Helens, OR 97051
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