Reviews for Geek Squad

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Sep 2024
I highly recommend them. I had to reschedule my appointment twice and they still saw me. I was able to solve my technical issues. The staff was kind, informative and honest. Thank you Geek Squad.
Aug 2024
I have always came here with my mom to get stuff fixed and repaired and they have always been amazing to me. I came here a week ago for a pc built. Ethan was my agent that checked me in and built the pc for me. He was very nice and quick and let me know everything I needed to. Geek squad are always really nice and good at what they do! I would recommend.
May 2023
update, got my phone, changed to 3 stars. Day 5 of them having my iPhone on a simple battery replacement. Waited 4 days for an appt, which is fine, but then at my midday appt was told they were backed up so it would need to be left overnight for a 1 hr job. Got a phone call that afternoon that the tech cracked my screen and it would be 1-2 days for a replacement screen. That was 5 days ago. I called 2 days ago and customer service had no information and put in a callback request. I did not hear back. Called again today and after the call was dropped with no call back, I finally was told that my phone WAS completed. But my dad can't go pick it up today because there isn't...read full review

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From Geek Squad

Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.