About PNW Restoration
PNW Restoration is a highly regarded company known for its exceptional service in handling water damage issues. Clients appreciate the professionalism and responsiveness of the team, especially project managers like Jake and Bryan. They promptly schedule appointments and conduct thorough inspections, providing detailed reports to address concerns such as mold. The team is noted for being helpful, tidy, and supportive, making stressful situations more manageable. Their dedication to customer care and willingness to go above and beyond, including coordinating with other service providers, has earned them high recommendations from satisfied customers.
We had a nightmare situation where a tenant moved out of our basement apartment and hadn't reported visible mold growth and water damage. We reached out to a few companies, and PNW stood out head and shoulders above the rest. Their pricing was competitive, their timelines were prompt, and the team was more than courteous. The crew left the space very clean and made us feel well cared for. It truly was like the whole thing never happened!
I've already referred them to friends, they are outstanding.
As we were getting ready to enjoy the Thanksgiving weekend, we noticed water dripping from the ceiling of our bathroom. Never a problem you want to experience, especially right before you’re preparing to host Thanksgiving. Luckily for us we called PNW Restoration and after a thorough initial assessment over the phone, within 30 minutes, Wayne showed up and was able to identify the issue and recommend a fix, while also providing valuable tips to bridge the gap between now and when we can have our roof repaired. It gave us peace of mind that we could still enjoy our weekend without running a risk of bigger issues. I cannot recommend them enough. Thank you!!
Water overflowed into my basement apartment and turned my carpet into a soggy swamp and soaked into the walls as well. We chose this company because of their prompt response time and competitive pricing, but had no real idea of the scope of our damage. It took a week to dry it all out! What we didn’t know we were getting was a super professional team who would check on the progress so diligently and make adjustments to equipment to get the job done right. They didn’t stop at “good enough” they fine-tuned until it was just right. I felt like every worker who entered my home actually CARED about how disruptive this has been, and that level of care can’t usually...read full review