Northwestern Towing & Recovery is a full-service operation with certified operators and state-of-the-art equipment. The company provides excellent service, recovering vehicles from challenging locations with ease and care. Their drivers are polite, helpful, and professional, going above and beyond to ensure customer satisfaction. The company works closely with law enforcement and emergency services, using a 40-ton rotator and trained staff to handle even the most complex towing and recovery needs.
Customers have praised the company's quick and friendly service. Nayt, Mikey, and Micheal, the company's drivers, have been commended for their professionalism, communication, and care in handling customers' vehicles. Customers have noted the drivers' promptness, informative approach, and willingness to go the extra mile to ensure a smooth experience.
Out car broke down on a really bad spot down I-84, a few towing companies turned us down cause they weren’t sure they’d be able to help. The dispatcher sent CJ and within half an hour he was already there. Even tho it was a difficult and dangerous spot Cj and Ian were able to figure it out and get us out quickly and as safe as possible. While I didn’t get to meet Ian Cj was super friendly and helpful, he was professional and super quick at his job. We didn’t know if we’d be able to get out and somehow the got us out. I cannot explain my gratitude, I know if anything happens again they’re the ones to get it done!
Aug 2026
5.0★★★★★
I had some issues with my car and needed to get towed. My insurance paid and covered the expenses.
They estimated me an hour and it took maybe an hour and a half for the tech to arrive, I was relatively annoyed for the circumstances. But CJ was super helpful and actually helped the issue and made the extra time I had to wait, worth it.
CJ, me and my wife thank you so much for the help and bringing our car safely back home.
Aug 2026
5.0★★★★★
Mikey turned a very stressful moment for me into a good time. Did an amazing job towing me out of a busy busy gas station and made it incredibly easy for me. Super timely too. Mikey is very much a people person and is amazing at his job. Super funny, lightened the mood and was easy to talk to. This guy is in the right field and made my day a ton better.
