Reviews for Massage Envy

Jan 2023

This location appears closed. Had a 9am appt and the door is locked and all product, computer systems are gone. I did not receive any phone calls, emails, or text messages about this closure. The message envy website still has my appt listed. Similarly to other reviews I also had a membership package which I had to extend because there is not enough availability. This is extremely unprofessional
Dec 2022

At one time before COVID, this was a decent location. However since the mandated lockdowns, locations closed in the metro area I would not recommend this business. This in no way reflects the therapists. I have always had a good experience with them. The owner had the audacity to raise the monthly rate for members even though it is nearly impossible to get a massage appointment. If you are lucky to get a massage appointment it's 6-7 weeks in advance. The owner also had the nerve to keep automatically charging it's members during the shutdown. What's the use of getting a massage if you can't get in regularly. I have heard all the sob stories about the business being unable...read full review
Nov 2022

This is not in regards to the therapists. I have had positive experience with them. However if you are a member the owner has done his members dirty by charging during the COVID and now this guy has the nerve to raise the monthly rate. If that's not bad enough you can not get a massage appointment, hence their name. If lucky you can get an appointment 6-7 weeks in advance. They keep making excuses which at first was understandable. However if the business model isn't working then maybe it's time to give it up or sell to a company that knows how to run a business. Massages should be regular. The company won't refund the credits aquired. If the owner was reasonable to the...read full review